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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
flexible schedules
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Employee Discounts
Free Meals
Training opportunities
Advancement opportunities

Job Description

McDonald’s is a globally recognized leader in the quick-service restaurant industry, known for delivering high-quality food with exceptional customer service in a fast-paced environment. Each McDonald’s location is franchisee owned, which means that local ownership ensures personalized management and community-focused operations. This approach allows McDonald’s to maintain consistent standards while tailoring experiences to meet local tastes and preferences. With a commitment to innovation, sustainability, and team member growth, McDonald’s continuously strives to provide a dynamic workplace where employees feel valued and motivated.

As a Shift Manager at a local McDonald’s franchise, you play an essential role in the restaurant’s ... Show More

Job Requirements

  • Availability to work flexible hours including breakfast, lunch, late nights, and weekends
  • Experience in a customer service or leadership role preferred
  • Ability to lead and motivate a team
  • Strong communication and interpersonal skills
  • Basic understanding of food safety and inventory management
  • Ability to work in a fast-paced environment

Job Qualifications

  • Passion for helping and serving others including customers and team members
  • Strong customer service and support focus
  • Ability to communicate effectively and anticipate customer needs
  • Ability to provide solutions and make decisions in a fast-paced environment

Job Duties

  • Lead and oversee crew schedules
  • Provide encouraging leadership for crew and managers to deliver an outstanding guest experience
  • Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
  • Take measures around safety, security, inventory, and profitability
  • Cultivate and encourage training, education, and continued learning within the restaurant
  • Drive and expect a high level of performance from the team

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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