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El Pollo Loco logo

Shift Leader - 6048

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
no overnight hours
Free meal during your shift
employee discount on food
Excellent career growth potential
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with match and immediate vesting
Paid vacation
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
Discounts on theme parks, movie tickets, sports events, hotels and more

Job Description

This hiring establishment is a well-known restaurant that specializes in fire-grilled chicken, emphasizing both exceptional food quality and customer service. The company values its employees highly, viewing them as the "secret ingredient" that brings passion, energy, and a unique flavor to the dining experience. The restaurant offers a supportive work environment that promotes career growth, healthy work-life balance, and inclusiveness. Known for its fire-grilled culinary style, the company takes pride in maintaining stringent Quality, Service, and Cleanliness (QSC) standards, ensuring every guest enjoys a flamin' good meal and exceptional service. The company is committed to providing flexible scheduling options, comprehensive... Show More

Job Requirements

  • High school diploma or equivalent (GED) preferred
  • Certification on all EPL SPECS positions or 1 or more years of restaurant supervisory experience
  • Must pass the EPL Food Safety Audit (FSA) class after hire
  • Ability to manage restaurant operations during assigned shifts
  • Strong leadership abilities
  • Good communication skills
  • Ability to handle cash and conduct audits
  • Knowledge of health and safety standards
  • Must be able to work flexible schedules

Job Qualifications

  • High school diploma or equivalent (GED) preferred
  • Certification on all EPL SPECS positions or 1 or more years of restaurant supervisory experience
  • Ability to pass the EPL Food Safety Audit (FSA) class after hire
  • Strong leadership and team management skills
  • Effective communication and interpersonal abilities
  • Experience in inventory management and cash handling
  • Knowledge of health and safety regulations
  • Ability to train and support team members
  • Problem-solving aptitude
  • Flexibility to work various shifts and schedules

Job Duties

  • Manage restaurant opening and closing procedures, including security protocols
  • Coordinate crew tasks for setup, food prep, and cleaning
  • Conduct inventory checks and update the inventory system
  • Handle food deliveries, ensuring accuracy in inventory records
  • Ensure customer service and speed of service metrics meet company goals and standards
  • Maintain restaurant cleanliness according to EPL and health code safety standards
  • Ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards
  • Prioritize team members' tasks during shift
  • Ensure that break policies are followed for self and others by communicating with team members about breaks and serving as a breaker, as needed
  • Adjust shift staffing based on sales volume for productivity
  • Monitor and adjust food production, consulting with the Area Leader for guidance as needed
  • Train and support team members on new products and operational procedures
  • Manage restaurant operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds
  • Conduct safe and cash drawer audits, prepare deposits, consult with the Area Leader for support and guidance in ensuring compliance with operational procedures while on the shift
  • Continuously strive to meet or exceed customer expectations and satisfaction
  • Greet and assist customers with their orders in a friendly and helpful manner

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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