Shift Leader - 6048

Riverside, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Benefits

competitive pay

no overnight hours

free meal during shift

employee discount on food

Career growth potential

flexible scheduling

Medical insurance

Dental Insurance

Vision Insurance

401(k) plan with match and immediate vesting

Paid vacation

Paid sick time

Employee assistance program

flexible spending accounts

legal insurance

Pet insurance

Discounts on theme parks, movie tickets, sports events, hotels

Job Description

The hiring establishment is a vibrant restaurant specializing in fire-grilled chicken, dedicated to delivering exceptional dining experiences with passion and precision. This company prides itself on creating a workplace environment where employees are considered the secret ingredient that fuels its success. With a strong emphasis on developing talent and promoting from within, the organization fosters a culture of growth, energy, and innovation. The restaurant operates with a clear commitment to quality, service, and cleanliness, ensuring that each guest enjoys a flamin' good meal that keeps them coming back for more. Flexible scheduling options are available, accommodating both full-time and part-time hours, which demonstrates the company's respect for work-life balance and its dedication to supporting its staff in their personal and professional lives.

The role of the Shift Leader is pivotal within this dynamic setting. As a Shift Leader, you will be responsible for overseeing the daily operations of the restaurant during your assigned shifts. You will step into the leadership role in the absence of the General Manager or Assistant Manager, taking charge of ensuring that both guests and team members have a positive experience. This position demands a hands-on leader who can manage opening and closing procedures, coordinate crew tasks effectively, and uphold the highest standards of food safety and quality. You will lead with enthusiasm and attention to detail, guiding your team to meet customer service metrics and maintain cleanliness and safety standards. The Shift Leader also plays a significant role in inventory management, handling food deliveries, cash handling duties, and ensuring compliance with operational protocols.

Moreover, training and supporting team members on new products and procedures will be a vital part of your role, amplifying your leadership and communication skills. The company offers competitive pay with no overnight hours, making this an attractive opportunity for individuals seeking a balance of career advancement and personal time. Benefits include a free meal during shifts, employee discounts, medical, dental, and vision insurance options, as well as financial security through a 401(k) plan with matching contributions and immediate vesting. Paid vacation and sick leave, along with programs such as Employee Assistance, flexible spending accounts, and legal and pet insurance, further contribute to a comprehensive benefits package.

In this role, you will be at the forefront of creating memorable dining experiences, driving operational excellence, and embodying the company’s motto "Let them cook." You will be joining a passionate team that values energy, creativity, and dedication. If you are ready to ignite your career and become a key player in a growing restaurant environment, this opportunity as a Shift Leader offers you the platform to develop as a leader while contributing to a vibrant food culture.

Job Requirements

High school diploma or equivalent (GED) preferred
Certification on all EPL SPECS positions or 1+ years of restaurant supervisory experience
Completion of EPL Food Safety Audit (FSA) class after hire
Strong leadership and communication skills
Ability to manage and prioritize team tasks
Knowledge of health code and safety standards
Experience in inventory management and cash handling

Job Qualifications

High school diploma or equivalent (GED) preferred
Must be certified on all EPL SPECS positions or have at least 1 year of restaurant supervisory experience
Must pass the EPL Food Safety Audit (FSA) class after hire
Strong leadership and communication skills
Ability to manage teams and coordinate multiple tasks effectively
Knowledge of food safety and health code regulations
Experience with inventory and cash handling procedures

Job Duties

Manage restaurant opening and closing procedures, including security protocols
Coordinate crew tasks for setup, food prep, and cleaning
Conduct inventory checks and update the inventory system
Handle food deliveries, ensuring accuracy in inventory records
Ensure customer service and speed of service metrics meet company goals and standards
Maintain restaurant cleanliness according to EPL and health code safety standards
Ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards
Prioritize team members' tasks during shift
Ensure that break policies are followed for self and others by communicating with team members about breaks and serving as a breaker, as needed
Adjust shift staffing based on sales volume for productivity
Monitor and adjust food production, consulting with the Area Leader for guidance as needed
Train and support team members on new products and operational procedures
Manage restaurant operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds
Conduct safe and cash drawer audits, prepare deposits, consult with the Area Leader for support and guidance in ensuring compliance with operational procedures while on the shift
Continuously strive to meet or exceed customer expectations and satisfaction
Greet and assist customers with their orders in a friendly and helpful manner