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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401k
Job Description
MAD Greens is a vibrant and innovative restaurant brand known for its commitment to serving fresh, high-quality food while fostering a positive and inclusive work environment. Established as a community-focused eatery, MAD Greens is dedicated to providing guests with an exceptional dining experience that blends healthy menu options with friendly and attentive service. As a company, MAD Greens highly values its employees, creating a culture that promotes teamwork, respect, and fun. The team is often described as a big family that thrives on collaboration, enthusiasm, and shared passion for delivering excellent hospitality. Working at MAD Greens means becoming part of... Show More
Job Requirements
- Must be at least 18 years of age
- Must have reliable transportation
- Must be able to lift 10 lbs
- Must be able to stand for long periods of time on scheduled shifts
- Must be able to work nights, weekends and holidays
- Must come to work when scheduled and on time
- Ability to work in a fast-paced environment
- Excellent guest service skills
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
- Aligned with core values
Job Qualifications
- Excellent guest service skills
- Ability to work in a fast-paced environment
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
- Knowledge of food safety and sanitation practices
- Experience in leadership or supervisory roles preferred
- Basic understanding of cash handling procedures
- Familiarity with restaurant operations and equipment
- High school diploma or equivalent
- Aligned with core values of Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun
Job Duties
- Effectively lead the restaurant while the General Manager and Assistant General Manager is not present
- Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift
- Lead each shift by delegating duties and assigned tasks and follow up with team members
- Greet guests to make them feel comfortable and welcome
- Assist in preparation food items including prepping menu items using equipment like knives, juicer, grill, oven, food processor and blenders
- Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
- Follow sanitation and safety procedures including knife handling and kitchen equipment
- Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas
- Ensures that team members take guests’ orders and handle accurate cash and credit transactions
- Demonstrate knowledge of the brand and menu items
- Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management
- Direct the team to prepare the restaurant for each shift
- Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens
- Maintains regular and consistent attendance and punctuality
- Contributes to a positive team environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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