Shift Leader

Rancho Cucamonga, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $23.61

Work Schedule

Standard Hours

Benefits

tips (Subject to location and role)

Competitive wages (with raises for learning new skills)

Paid Vacation + Wellness time

Paid parental leave (depending on eligibility)

401k (depending on eligibility)

Free healthy and delicious shift meals

Access to our SG Swag Marketplace — earn and buy custom Sweetgreen gear

Job Description

Sweetgreen is a forward-thinking plant-based food company that is dedicated to building healthier communities by connecting people to real, wholesome food. Founded on the principle of sustainability and health, Sweetgreen operates a network of restaurants that serve fresh, nutritious meals made from locally sourced ingredients. As a company, Sweetgreen emphasizes not only its commitment to environmental responsibility but also its focus on fostering an inclusive, positive work culture where team members can thrive and contribute to a greater mission. The company is rapidly expanding and continuously evolving, providing numerous opportunities for individuals to grow their careers within the organization, from... Show More

Job Requirements

Meet all minimum requirements of the Kitchen Lead role, including those of Team Members
1+ year of experience in a Shift Leader or Supervisor role
experience in fast-paced environments - restaurant, retail, or hospitality
ability to coordinate multiple tasks while maintaining operational standards
ability to speak, read, write, and understand the primary language(s) of the work location
must be able to work at least 30 hours per week
must be 18 years of age or older
must be authorized to work in the United States

Job Qualifications

Proven leadership experience with strong problem-solving skills and the ability to make confident decisions under pressure
excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight
food handler or ServSafe certification preferred

Job Duties

Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts
first-level handling of customer concerns
personally helping customers with allergies and building orders to ensure there is no allergy cross-contamination
oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions
use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs
monitor food quality, order accuracy, safety protocols, and digital reporting
enforce food safety procedures, prevent cross-contamination, and maintain allergen awareness
ensure team compliance with restaurant policies and maintain a safe environment for guests and staff
stay calm and professional in high-pressure or high-volume situations
perform all essential functions as written in the Kitchen Lead role, including all Team Member functions

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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