Shift Leader

Sweetgreen is a plant-forward food company that is devoted to creating a healthier future by connecting people to real, wholesome food. Founded with a vision for a healthier tomorrow, Sweetgreen has grown into a prominent restaurant brand that champions sustainable food practices and community empowerment. The company is not only committed to delivering delicious, nutrient-rich meals to its customers but also to nurturing its employees' growth and contributing positively to the planet. Sweetgreen’s culture is built on inclusivity, diversity, and respect, providing an environment where all team members can thrive regardless of their background. Equal employment opportunities are emphasized, reflecting the company’s dedication to fostering a welcoming workplace that embraces all individuals. Sweetgreen also supports legal work eligibility with participation in the federal E-Verify program and offers necessary accommodations to ensure all employees can succeed.

As a Shift Leader at Sweetgreen, you will play a crucial role in leading daily restaurant operations, ensuring smooth and efficient service, and embodying Sweetgreen’s mission to build healthier communities. This role requires a dynamic leader who thrives in a fast-paced environment and is passionate about coaching and supporting team members. The Shift Leader will oversee operational standards, maintain food safety protocols, and facilitate exceptional customer service. With a focus on strong communication, multitasking, and problem-solving, the Shift Leader helps foster a positive and inclusive workplace culture where all guests and employees feel welcomed and valued. This part-time or full-time position offers competitive wages that include opportunities for raises based on skill development, comprehensive benefits such as medical, dental, and vision plans, paid vacation and wellness time, paid parental leave, access to a 401k plan, and more. Team members also enjoy perks like free healthy shift meals and a unique store to earn and purchase custom Sweetgreen gear.

In this role, you will support the team by stepping into any station during peak times or when staffing is low, directly handle customer concerns including allergy-related issues with care to avoid cross-contamination, and manage multiple operational needs simultaneously. You will ensure the restaurant adheres to safety policies and regulations, maintain quality and accuracy of orders, and lead by example in emotional regulation during high-pressure situations. The Shift Leader also assumes Kitchen Lead duties and supports employee growth through mentorship and performance management. The ideal candidate has at least one year of leadership experience in a similar environment, preferably food service, retail, or hospitality, is highly organized, and an effective communicator who can nurture a productive and upbeat team atmosphere.