Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401k
Paid Time Off
Employee Discounts
flexible schedule
Team outings
Job Description
MAD Greens is a vibrant and fast-growing restaurant chain dedicated to serving fresh and delicious food while creating a welcoming and energetic atmosphere for both guests and team members. Established with a commitment to quality and community, MAD Greens stands out in the competitive restaurant industry through its focus on exceptional hospitality and a work culture that celebrates fun, inclusivity, and teamwork. As a full-time, regular, non-exempt establishment, MAD Greens values the importance of work-life balance and supports its employees with comprehensive benefits including health and 401k plans for eligible full-time staff. The company prides itself on being a fun-loving and slightly quirky family that works hard to uphold its core values and provide memorable dining experiences.
The Shift Leader position at MAD Greens is a pivotal role in ensuring the smooth and efficient operation of the restaurant during shifts when the General Manager and Assistant General Manager are not present. This leadership role is tailored for individuals who thrive in fast-paced, upbeat environments and enjoy inspiring and motivating a diverse team. The Shift Leader will take on the responsibility of overseeing daily restaurant activities, ensuring that team members follow operational policies and procedures, and delivering exceptional guest service. This role not only requires strong leadership skills but also a genuine passion for fostering a supportive team environment where collaboration and fun are prioritized. The Shift Leader plays an active role in training and development, guiding team members to uphold MAD Greens’ standards of safety, quality, and guest satisfaction. Practical duties include managing cash handling, ensuring food quality and safety, maintaining cleanliness throughout the restaurant, and directly interacting with guests to ensure their comfort and satisfaction.
Being a Shift Leader at MAD Greens is about more than just managing tasks; it’s about embodying the company’s core values: Madness Matters (being authentic), MADocracy (working shoulder to shoulder), MAD Passion (a dedication to the brand), and MADfetti (having work be fun). It’s an opportunity for individuals who are diligent, reliable, and aligned with these principles to make a tangible impact on team morale and store performance. For those seeking a rewarding career in restaurant leadership within a company that values fun as much as hard work, the Shift Leader position offers an exciting and fulfilling challenge. This role demands excellent communication skills, a strong work ethic, and a commitment to uphold the culture and reputation that MAD Greens has cultivated, making it an ideal path for emerging leaders passionate about hospitality and teamwork.
The Shift Leader position at MAD Greens is a pivotal role in ensuring the smooth and efficient operation of the restaurant during shifts when the General Manager and Assistant General Manager are not present. This leadership role is tailored for individuals who thrive in fast-paced, upbeat environments and enjoy inspiring and motivating a diverse team. The Shift Leader will take on the responsibility of overseeing daily restaurant activities, ensuring that team members follow operational policies and procedures, and delivering exceptional guest service. This role not only requires strong leadership skills but also a genuine passion for fostering a supportive team environment where collaboration and fun are prioritized. The Shift Leader plays an active role in training and development, guiding team members to uphold MAD Greens’ standards of safety, quality, and guest satisfaction. Practical duties include managing cash handling, ensuring food quality and safety, maintaining cleanliness throughout the restaurant, and directly interacting with guests to ensure their comfort and satisfaction.
Being a Shift Leader at MAD Greens is about more than just managing tasks; it’s about embodying the company’s core values: Madness Matters (being authentic), MADocracy (working shoulder to shoulder), MAD Passion (a dedication to the brand), and MADfetti (having work be fun). It’s an opportunity for individuals who are diligent, reliable, and aligned with these principles to make a tangible impact on team morale and store performance. For those seeking a rewarding career in restaurant leadership within a company that values fun as much as hard work, the Shift Leader position offers an exciting and fulfilling challenge. This role demands excellent communication skills, a strong work ethic, and a commitment to uphold the culture and reputation that MAD Greens has cultivated, making it an ideal path for emerging leaders passionate about hospitality and teamwork.
Job Requirements
- Must be at least 18 years of age
- Must have reliable transportation
- Must be able to lift 10 lbs
- Must be able to stand for long periods of time on scheduled shifts
- Ability to work nights, weekends and holidays
- Must be able to come to work when scheduled and on time
- Excellent guest service skills
- Ability to communicate effectively with guests and team members
- Team oriented
- adaptable
- dependable
- strong work ethic
- Aligned with core values
- Ability to work in a fast-paced environment
Job Qualifications
- Excellent guest service skills
- Ability to work in a fast-paced environment
- Team oriented
- adaptable
- dependable
- strong work ethic
- Ability to communicate effectively with guests and team members
- Must be at least 18 years of age
- Must have reliable transportation
- Ability to work nights, weekends and holidays
- Aligned with core values: Madness Matters, MADocracy, MAD Passion, MADfetti
Job Duties
- Effectively lead the restaurant while the General Manager and Assistant General Manager is not present
- Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift
- Lead each shift by delegating duties and assigned tasks and follow up with team members
- Greet guests to make them feel comfortable and welcome
- Assist in preparation food items including prepping menu items using equipment like knifes, juicer, grill, oven, food processor and blenders
- Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
- Follow sanitation and safety procedures including knife handling and kitchen equipment
- Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas
- Ensures that team members take guests’ orders and handle accurate cash and credit transactions
- Demonstrate knowledge of the brand and menu items
- Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management
- Direct the team to prepare the restaurant for each shift
- Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens
- Maintains regular and consistent attendance and punctuality
- Contributes to a positive team environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

