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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $21.83
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Work Schedule

Flexible
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
free meal
401(k)
Wellness time
Team member merchandise shop

Job Description

Sweetgreen is a nationally recognized restaurant brand committed to building healthier communities by connecting people to real food. Since its inception in 2007, Sweetgreen has transformed the fast food industry by offering fresh, flavorful meals that are deeply rooted in relationships with farmers and communities. The company has built a reputation for prioritizing sustainability, health, and community engagement while maintaining fast yet high-quality food service. Sweetgreen continues to grow rapidly across the United States, striving to develop its employees in both its restaurant locations and support centers. This development ensures that every team member is part of the broader movement driving a healthier future through better food choices and meaningful connections. Sweetgreen fosters an inclusive work environment that welcomes people from all walks of life and is committed to equal opportunity employment, supporting diversity in gender, race, disability status, and veterans among others. They participate in federal E-Verify to ensure employment eligibility compliance and provide accommodations as permitted by law.

The role of a Shift Leader at Sweetgreen is a pivotal position that blends operational leadership with a commitment to exceptional hospitality and team development. As a Shift Leader, you are responsible for guiding the team during shifts, supporting daily restaurant operations, and ensuring that each guest receives outstanding service aligning with Sweetgreen's mission to build healthier communities. The role calls for a leader with confidence, energy, and strong accountability to deliver first-class hospitality and ensure smooth operations across the floor during every shift. You will motivate and coach team members, model excellent performance on any station as needed, and maintain high food safety and cleanliness standards. The Shift Leader position also serves as a gateway to management opportunities, with top performers often advancing to General Manager roles within two years. This role offers a chance to grow in the hospitality industry while being part of a mission-driven organization dedicated to changing the future of fast food into something healthier and more sustainable. Apart from leadership responsibilities, this role also requires excellent problem-solving skills, clear communication, and the ability to remain composed during busy periods. Sweetgreen supports its employees with competitive wages, comprehensive medical, dental, and vision benefits, paid time off, and 401(k) plans, making it an attractive career choice for those passionate about food, service, and community impact.

Job Requirements

  • Meet all physical requirements for all roles within the Shift Leader career path including the Kitchen Lead and Team Member roles
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Leadership or supervisory experience in restaurants retail or hospitality
  • Care deeply about hospitality food quality and operational excellence
  • Enjoy motivating others and building a positive team culture
  • Stay organized level-headed and solutions-focused under pressure
  • Desire to grow into restaurant management and long-term leadership roles
  • Accountable dependable and detail-oriented

Job Duties

  • Lead shifts with a hospitality-first mindset ensuring every guest feels welcomed cared for and heard
  • Keep service running smoothly by managing pace priorities and execution across the floor
  • Jump in on any station as needed modeling strong performance and teamwork in real time
  • Coach and support team members to elevate service food quality and operational standards
  • Uphold food safety accuracy cleanliness and organization throughout every shift
  • Communicate clearly solve problems quickly and stay calm under pressure during high-volume moments

Job Criteria

Experience

Mid Level (3-7 years)


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