Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401k
Job Description
Snappy Salads is a vibrant and dynamic fast-casual restaurant brand that prioritizes serving fresh, healthy, and delicious food while fostering a welcoming and inclusive team culture. Known for its fun-loving, quirky, and hardworking family-like environment, Snappy Salads is passionately committed to providing exceptional guest experiences by focusing on quality food and attentive service. The company embraces values such as teamwork, inclusivity, respect, passion, and fun, creating a workplace where employees can thrive and grow both personally and professionally. As a part of this energetic brand, employees play a crucial role in maintaining the high standards and vibrant atmosphere that make Snappy Salads a favorite among its guests.
The role of Shift Leader at Snappy Salads is a pivotal position responsible for leading daily restaurant operations in the absence of the General Manager and Assistant General Manager. This full-time, regular, non-exempt role is well-suited for individuals who flourish in fast-paced, upbeat environments and who have a natural ability to motivate and cultivate teamwork among staff. The Shift Leader is charged with overseeing the smooth functioning of shifts by delegating tasks, supporting team members through training and development, and ensuring compliance with food safety and operational policies. This leadership role extends beyond operational duties to encompass fostering genuine connections among team members and between the team and guests, thus upholding the Snappy Salads culture of fun and collaboration.
Responsibilities include managing the restaurant’s opening and closing procedures, guaranteeing the quality and safety of food prepared and served, and maintaining cleanliness and organization throughout the establishment. Shift Leaders also play a critical role in handling guest concerns with professionalism and care and ensuring accurate cash handling and transaction processes. Comfort and enthusiasm in engaging with customers, as well as a strong understanding of the brand and menu offerings, are essential for excelling in this position.
In addition to a dynamic work environment, Snappy Salads offers full-time eligible employees health benefits and 401k options, making it an attractive opportunity for those seeking a career in the restaurant operations field. The company values integrity, reliability, and a positive work ethic, and it encourages leaders who can embody these traits while inspiring their teams to deliver outstanding service and uphold the highest operational standards. Joining Snappy Salads as a Shift Leader means being part of a family that values fun and hard work equally and offers a platform for professional growth within a supportive, team-oriented culture.
The role of Shift Leader at Snappy Salads is a pivotal position responsible for leading daily restaurant operations in the absence of the General Manager and Assistant General Manager. This full-time, regular, non-exempt role is well-suited for individuals who flourish in fast-paced, upbeat environments and who have a natural ability to motivate and cultivate teamwork among staff. The Shift Leader is charged with overseeing the smooth functioning of shifts by delegating tasks, supporting team members through training and development, and ensuring compliance with food safety and operational policies. This leadership role extends beyond operational duties to encompass fostering genuine connections among team members and between the team and guests, thus upholding the Snappy Salads culture of fun and collaboration.
Responsibilities include managing the restaurant’s opening and closing procedures, guaranteeing the quality and safety of food prepared and served, and maintaining cleanliness and organization throughout the establishment. Shift Leaders also play a critical role in handling guest concerns with professionalism and care and ensuring accurate cash handling and transaction processes. Comfort and enthusiasm in engaging with customers, as well as a strong understanding of the brand and menu offerings, are essential for excelling in this position.
In addition to a dynamic work environment, Snappy Salads offers full-time eligible employees health benefits and 401k options, making it an attractive opportunity for those seeking a career in the restaurant operations field. The company values integrity, reliability, and a positive work ethic, and it encourages leaders who can embody these traits while inspiring their teams to deliver outstanding service and uphold the highest operational standards. Joining Snappy Salads as a Shift Leader means being part of a family that values fun and hard work equally and offers a platform for professional growth within a supportive, team-oriented culture.
Job Requirements
- Must be at least 18 years of age
- Must have reliable transportation
- Must be able to lift 10 lbs
- Must be able to stand for long periods of time on scheduled shifts
- Ability to work nights, weekends and holidays
- Must be able to come to work when scheduled and on time
Job Qualifications
- Excellent guest service skills
- Ability to work in a fast-paced environment
- Team oriented
- adaptable
- dependable
- strong work ethic
- Ability to communicate effectively with guests and team members
- Must be at least 18 years of age
Job Duties
- Effectively lead the restaurant while the General Manager and Assistant General Manager is not present
- Responsible for monitoring the training and development of existing and new team members while on shift, to include the Snappy Salads operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift
- Lead each shift by delegating duties and assigned tasks and follow up with team members
- Greet guests to make them feel comfortable and welcome
- Assist in preparation food items including prepping menu items using equipment like knives, juicer, grill, oven, food processor and blenders
- Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
- Follow sanitation and safety procedures including knife handling and kitchen equipment
- Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas
- Ensures that team members take guests’ orders and handle accurate cash and credit transactions
- Demonstrate knowledge of the brand and menu items
- Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management
- Direct the team to prepare the restaurant for each shift
- Acts with integrity, honesty and knowledge that promotes the culture of Snappy Salads
- Maintains regular and consistent attendance and punctuality
- Contributes to a positive team environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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