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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401k
Job Description
MAD Greens is a vibrant and dynamic fast-casual restaurant brand committed to delivering great food and exceptional hospitality in an upbeat and fun environment. Renowned for its fresh, flavorful salads and healthy menu options, MAD Greens operates with a strong emphasis on teamwork, inclusivity, respect, passion, and fun. As a company, we pride ourselves on our quirky, hardworking culture where every team member plays a critical role in upholding the brand's core values and ensuring the best possible guest experience.\n\nThe Shift Leader position at MAD Greens is a full-time, non-exempt opportunity for energetic individuals passionate about leading teams in a... Show More
Job Requirements
- Must be at least 18 years of age
- Must have reliable transportation
- Must be able to work nights, weekends and holidays
- Must be able to lift 10 lbs
- Must be able to stand for long periods of time on scheduled shifts
- Must be diligent, reliable and punctual
- Must come to work when scheduled and on time
- Must be aligned with the core values of MAD Greens: Madness Matters - You Be You, MADocracy - Shoulder to Shoulder, MAD Passion - We Bleed Green, MADfetti - Have Work at Fun
Job Qualifications
- Excellent guest service skills
- Ability to work in a fast-paced environment
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
- Must be at least 18 years of age
- Aligned with MAD Greens core values of teamwork, inclusivity, respect, passion and fun
Job Duties
- Effectively lead the restaurant while the General Manager and Assistant General Manager is not present
- Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift
- Lead each shift by delegating duties and assigned tasks and follow up with team members
- Greet guests to make them feel comfortable and welcome
- Assist in preparation food items including prepping menu items using equipment like knifes, juicer, grill, oven, food processor and blenders
- Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
- Follow sanitation and safety procedures including knife handling and kitchen equipment
- Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas
- Ensures that team members take guests’ orders and handle accurate cash and credit transactions
- Demonstrate knowledge of the brand and menu items
- Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management
- Direct the team to prepare the restaurant for each shift
- Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens
- Maintains regular and consistent attendance and punctuality
- Contributes to a positive team environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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