Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Paid vacation
401(k)
Flexible Hours
Employee Discounts
Paid tuition program

Job Description

Papa Johns is a leading pizza delivery and carryout restaurant chain renowned for its commitment to quality ingredients and exceptional customer service. Founded in 1984, the company has grown into a prominent player in the foodservice industry, with a presence across many locations. Papa Johns prides itself on fostering a friendly, supportive, and dynamic work environment where employees feel valued and motivated. As a company, Papa Johns views its team members as its most valuable asset and prioritizes their growth and well-being through extensive training programs, competitive benefits, and opportunities for advancement.

The role of an Hourly Shift Leader at Papa Johns offers a unique opportunity to become a key part of this thriving organization. As an Hourly Shift Leader, you will take on the responsibility of leading a restaurant team to deliver a world-class service experience to customers. This position is ideal for individuals looking to develop their leadership skills in a flexible and fun work environment. In this role, you will not only manage daily operations but also mentor and motivate your team to perform at their best. Papa Johns embraces a culture that empowers its leaders to put ‘Ingredient YOU’ at the forefront of all activities, ensuring one-of-a-kind experiences for both employees and customers.

At Papa Johns, the focus is on career growth and development. Many Hourly Shift Leaders have successfully progressed to become General Managers and beyond by leveraging the comprehensive training in leadership, business management, and people development available. Working here is more than just about pizza; it’s about being part of a pizza family that supports your ambitions and helps you grow professionally and personally. Papa Johns offers flexible hours that cater to diverse schedules, allowing you to balance work with other life commitments.

Compensation and benefits at Papa Johns reflect the company’s commitment to its people. The role includes competitive hourly pay with weekly paychecks, plus significant benefits such as medical and dental coverage, paid vacation, and a 401(k) plan, which may vary based on hours worked and position. Additional perks include 50% off pizza discounts, a direct deposit and debit card payment system, and exclusive discounts through PerkSpot, covering everything from cell phone service to travel. Unique to Papa Johns is the 'Dough & Degrees' program, which offers 100% paid tuition for various online university courses, supporting your educational aspirations alongside your career development.

The position involves working during peak hours, including nights and weekends, which are crucial times to ensure customers receive prompt and high-quality service. Basic math skills and solid problem-solving abilities are essential for this role, as is the physical capability to lift or move up to 25 pounds and stand for prolonged periods during shifts. Papa Johns is dedicated to providing an inclusive, respectful workplace where every team member’s contribution is recognized and celebrated through initiatives like the 'Ingredient YOU!' recognition program.

If you are ready to lead a winning team and help create memorable experiences for customers while growing your career with a company that truly values its people, the Hourly Shift Leader position at Papa Johns could be the perfect fit. Apply today and become an essential part of the Papa Johns pizza family!

Job Requirements

  • Be at least 18 years old
  • Possess GED or high school diploma preferred
  • Basic math skills
  • Solid problem-solving skills
  • Ability and desire to work nights and weekends
  • Ability to lift or move up to 25 pounds
  • Ability to stand for prolonged periods

Job Qualifications

  • High school diploma or GED preferred
  • Previous experience in a leadership role in the restaurant or foodservice industry is an asset
  • Strong communication and interpersonal skills
  • Ability to motivate and develop team members
  • Proficient in basic math and problem-solving
  • Ability to work flexible hours including nights and weekends
  • Commitment to maintaining high standards of service and quality

Job Duties

  • Lead restaurant team to ensure excellent customer service
  • Manage shift operations including opening and closing procedures
  • Monitor and maintain food quality and safety standards
  • Train and mentor team members
  • Handle customer inquiries and resolve issues promptly
  • Support team scheduling and labor management
  • Ensure cleanliness and organization of the restaurant

Job Criteria

Experience

Entry Level (1-2 years)


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