Shift Leader

Southern Rock Restaurants, LLC is a franchisee of several iconic dining brands known for delivering excellent food and a fun, upbeat atmosphere. Operating with the company tagline "Have Fun, No Regrets," Southern Rock Restaurants prides itself on fostering a workplace culture that encourages enjoyment, creativity, and team member growth. The company attributes its success to its people and prioritizes an environment where employees can develop personally and professionally while contributing to the company's continued achievements. This vibrant and energetic restaurant group supports an engaging work setting where opportunities to rise through the ranks are abundant and where everyone’s efforts in contributing to exceptional guest experiences are deeply valued.

The Shift Leader position is a vital role within the restaurant teams, responsible for helping to deliver exceptional service and delicious food in a clean, safe, and welcoming environment. This role involves rotating through different positions within the restaurant, showcasing versatility and hands-on leadership by working alongside team members across various roles. As a frontline leader, the Shift Leader supervises full and partial shifts, including opening and closing the restaurant. They are instrumental in managing inventory levels, ensuring all food quality and sanitation standards are strictly followed, and maintaining a positive dining atmosphere for guests.

The Shift Leader also is a coach and mentor, leading by example to uphold company standards and improve operational execution. They are accountable for meeting scheduled labor metrics while monitoring sales and operational efficiency throughout shifts. Additionally, the role involves managing daily sanitation and cleaning procedures with integrity, adhering to food safety protocols such as temperature monitoring, and contributing to a safe work environment. The Shift Leader plays a key role in handling guest concerns promptly and professionally, always escalating issues appropriately to the General Manager. Communication with management about all critical business aspects and staffing concerns is another important responsibility, supporting smooth operations and a cohesive team environment.

This full-time role offers hourly compensation plus tips and comes with benefits for employees who have completed one year of service, including medical insurance, a 401k plan, and vacation pay. The company is mindful of work-life balance by offering flexible hours without late-night shifts. Overall, the Shift Leader position at Southern Rock Restaurants offers a dynamic and rewarding opportunity for individuals ready to grow within a fun and supportive restaurant environment, fostering leadership skills while being an integral part of a successful hospitality brand.