Shift Leader

This job opportunity is with a well-established restaurant known for its commitment to delivering outstanding fire-grilled chicken and exceptional dining experiences. The restaurant operates with a strong emphasis on quality, customer service, and creating a positive workplace culture where employees are valued as essential contributors to the company's success. The establishment is located at 67740 E Palm Canyon Dr #111, Cathedral City, and offers a dynamic work environment with open interviews scheduled for prospective employees, aiming to fill shift leader positions promptly.

The position offered is for a Shift Leader who plays a critical role in the restaurant's daily operations. As a Shift Leader, the individual will oversee all aspects of the restaurant during their shift, ensuring operational efficiency, exceptional customer service, and adherence to company standards including safety and cleanliness. This role requires strong leadership skills, the ability to manage and motivate team members, and a hands-on approach to maintaining quality and compliance during busy service hours.

The Shift Leader will be responsible for managing restaurant opening and closing procedures, coordinating team tasks related to setup, food preparation, and cleaning, as well as handling inventory and delivery logistics. They must ensure that the restaurant meets speed of service and customer satisfaction metrics consistently and that the environment remains safe and clean according to health and company standards. This role also involves training new team members on products and operational protocols, managing cash operations, and adjusting staffing according to sales volume to optimize productivity.

Preferred candidates will have at least a high school diploma or equivalent, with some supervisory experience in a restaurant setting. Certification on all EPL SPECS positions or passing the EPL Food Safety Audit (FSA) class after hire is also required. The work schedule can be full-time or part-time with flexible hours, and the position offers competitive pay without overnight shifts.

Employees benefit from an inclusive and supportive work culture, free meals during shifts, discounts on food, and excellent career advancement opportunities, affirming the company's commitment to promoting within. Additional benefits include medical, dental, and vision insurance, a 401(k) plan with matching and immediate vesting for eligible employees, paid vacation and sick time, employee assistance programs, and various discounts on leisure activities. The restaurant values work-life balance and career development, creating an environment where team members can thrive both personally and professionally while contributing to the company’s legacy of flamin' good service and food.