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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
flexible scheduling
Employee Discounts
Career advancement opportunities
Training and development programs
Job Description
KTL Restaurants LLC, associated with Haynie Holdings LLC, is an independent franchisee operating a McDonald’s restaurant, committed to delivering high-quality fast food and exceptional customer service in a welcoming environment. Recognized for maintaining McDonald’s renowned standards, KTL Restaurants LLC prioritizes employee development, workplace safety, and operational excellence. The company embraces a culture that values professionalism, respect, and inclusivity, ensuring each team member feels empowered and supported to contribute effectively.
The Shift Leader role at KTL Restaurants LLC is a key position within the restaurant’s management hierarchy, designed for individuals eager to take on responsibility and lead day-to-day restaurant operations... Show More
The Shift Leader role at KTL Restaurants LLC is a key position within the restaurant’s management hierarchy, designed for individuals eager to take on responsibility and lead day-to-day restaurant operations... Show More
Job Requirements
- must be at least 18 years of age
- comply with labor law regulations
- able to work a flexible schedule including nights, weekends, and holidays
- capable of managing multiple priorities in a fast-paced environment
- commitment to upholding company policies and McDonald’s standards
- able to handle cash accurately and complete documentation
- maintain effective communication with team members and management
Job Qualifications
- must be 18 years or older
- prior restaurant or leadership experience preferred, but not required
- excellent communication and decision-making skills
- ability to multitask in a high-paced environment
- strong sense of urgency and accountability
- willingness to work a flexible schedule including nights, weekends, and holidays
Job Duties
- supervise and coach crew during shifts to deliver exceptional guest service
- lead by example to ensure all food is prepared safely and to quality standards
- manage shift operations including labor, product levels, and equipment function
- communicate effectively with team and managers to ensure smooth shift transitions
- monitor cleanliness, customer service, speed of service, and food safety
- handle customer concerns professionally and resolve issues in a timely manner
- complete shift documentation and cash handling procedures accurately
- ensure crew follow policies, procedures, and McDonald’s standards at all times
- motivate and recognize team performance to improve retention and morale
- support training and onboarding of new crew members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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