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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $21.18
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Work Schedule

Standard Hours
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Benefits

Tips* (Subject to location and role)
Competitive wages (with raises for learning new skills)
Medical, dental, and vision plan options for part-time and full-time team members*
Paid vacation plus wellness time
Paid parental leave*
401k*
Free healthy and delicious shift meals
Access to our SG Swag Marketplace - earn and buy custom Sweetgreen gear

Job Description

Sweetgreen is a forward-thinking plant-based food company that is dedicated to promoting healthier lifestyles and nourishing communities by connecting people with fresh, real food. Known for its commitment to sustainability and creating a positive impact on the environment, Sweetgreen has grown rapidly as a leader in the healthy fast-casual dining sector. The company strongly emphasizes inclusivity and diversity, fostering a welcoming and supportive culture where every team member is encouraged to contribute and grow professionally. Sweetgreen offers competitive employment opportunities with a focus on employee development, making it a great place for individuals passionate about food, health, and community engagement... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role including those of team members
  • At least 1 year of experience in a shift leader or supervisor role
  • Experience working in fast-paced environments including restaurant, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak, read, write, and understand the primary language of the work location
  • Ability to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience in a shift leader or supervisor role
  • Strong problem-solving skills with the ability to make confident decisions under pressure
  • Excellent communication skills with an ability to foster positive team culture and mentor team members
  • Highly organized multitasker with experience in scheduling, coaching, and performance oversight
  • Food Handler or ServSafe certification preferred
  • Experience working in fast-paced environments such as restaurant, retail, or hospitality

Job Duties

  • Step into any station as needed during the shift to support team operations especially during peak hours or understaffed shifts
  • Handle first-level customer concerns especially relating to allergies and order accuracy
  • Oversee multiple tasks simultaneously including line operations, tech tools, and guest interactions
  • Communicate clearly to delegate tasks, problem-solve in real time, and align team and customer needs
  • Monitor food quality, order accuracy, safety protocols, and digital reporting
  • Enforce food safety standards, prevent cross-contamination, and maintain allergen awareness
  • Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff
  • Maintain calm and professionalism during high-pressure or high-volume situations
  • Perform all essential duties as required of the Kitchen Lead role including team member functions

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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