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Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $21.73
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Work Schedule

Standard Hours
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Benefits

tips (Subject to location and role)
Competitive wages with raises for learning new skills
Medical plan options for part-time and full-time team members
Dental plan options for part-time and full-time team members
vision plan options for part-time and full-time team members
Paid vacation plus wellness time
Paid parental leave
401k
Free healthy and delicious shift meals
Access to our SG Swag Marketplace

Job Description

Sweetgreen is a pioneering plant-forward food company dedicated to creating a healthier tomorrow through nourishing and sustainably sourced meals. With a deep commitment to sustainability and real food, Sweetgreen has grown beyond a restaurant brand into a movement that fosters healthier communities by connecting people to wholesome ingredients. This forward-thinking company ensures an inclusive and welcoming atmosphere for both team members and guests, inviting people from all walks of life to partake in its mission of promoting wellness and sustainability. Sweetgreen values diversity and equality, providing equal employment opportunities without discrimination across gender, race, age, or any other protected classifications.... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role including those of Team Members
  • 1+ year of experience in a shift leader or supervisor role
  • Experience in fast-paced environments restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience with strong problem-solving skills and the ability to make confident decisions under pressure
  • Excellent communicator who fosters positive team culture mentors employees and delivers exceptional guest experiences
  • Highly organized reliable multitasker with experience in scheduling coaching and performance oversight
  • Food Handler or ServSafe certification preferred
  • Experience in fast-paced environments such as restaurant retail or hospitality

Job Duties

  • Step into any station at any point in the shift as needed especially during peak hours callouts or understaffed shifts
  • First-level handling of customer concerns personally helping customers with allergies and building orders to ensure there is no allergy cross-contamination
  • Oversee multiple tasks and systems simultaneously including line operations tech tools and guest interactions
  • Use clear verbal communication to delegate tasks problem-solve in real time and align team and customer needs
  • Monitor food quality order accuracy safety protocols and digital reporting
  • Enforce food safety procedures prevent cross-contamination and maintain allergen awareness
  • Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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