Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $22.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
no overnight hours
Free meal during your shift
employee discount on food
Excellent career growth potential
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with match and immediate vesting
Paid vacation
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
Discounts on theme parks
Discounts on movie tickets
Discounts on sports events
Discounts on hotels

Job Description

The hiring company operates as a vibrant and customer-focused restaurant specializing in fire-grilled chicken, creating memorable dining experiences for its guests. Known for its commitment to quality, exceptional service, and a lively atmosphere, this restaurant prides itself on being a place where both customers and employees feel valued and inspired. The establishment is dedicated to nurturing a positive work environment that encourages growth, creativity, and team collaboration. With a passion for delivering flamin' good food, the restaurant has built a loyal customer base and continues to expand, offering exciting career opportunities for those who want to be a part of a growing, energetic team.

As a Shift Leader, you become the driving force behind ensuring smooth restaurant operations during your assigned shift. This role involves overseeing daily activities, leading the team, and maintaining high standards of customer service and food quality. You will be responsible for managing opening and closing procedures, coordinating tasks among crew members, and ensuring that health and safety standards are met. Your leadership will directly impact the dining experience, as you ensure timely service and a clean, welcoming environment for every guest. The role requires excellent communication skills, the ability to multitask effectively, and a genuine passion for hospitality.

In addition to operational duties, the Shift Leader takes an active role in training and supporting team members, fostering their growth and ensuring they perform according to company policies and standards. This position also demands attention to detail when handling inventory, cash management, and compliance with operational protocols. You will work closely with area leaders to adjust staffing and food production based on sales volumes, helping optimize productivity and customer satisfaction.

This is a fantastic opportunity for those with at least one year of restaurant supervisory experience or those who are willing to learn and grow within the company after completing the required food safety certification. The restaurant offers competitive pay, flexible scheduling for full-time or part-time hours, and a supportive environment that promotes from within. If you are passionate about leading a team and creating exceptional guest experiences, this role promises a rewarding career path with ample opportunities for professional development in the hospitality industry.

Job Requirements

  • High school diploma or equivalent (GED) preferred
  • Certified on all EPL SPECS positions or 1 or more years of restaurant supervisory experience
  • Completion of EPL Food Safety Audit (FSA) class after hire
  • Ability to manage shifts and lead a team effectively
  • Willingness to work flexible hours including weekends
  • Strong organizational and problem-solving skills
  • Ability to handle cash and perform audits

Job Qualifications

  • High school diploma or equivalent (GED) preferred
  • Certified on all EPL SPECS positions or 1 or more years of restaurant supervisory experience
  • Ability to pass the EPL Food Safety Audit (FSA) class after hire
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Knowledge of restaurant operations and health safety standards

Job Duties

  • Manage restaurant opening and closing procedures including security protocols
  • Coordinate crew tasks for setup food prep and cleaning
  • Conduct inventory checks and update the inventory system
  • Handle food deliveries ensuring accuracy in inventory records
  • Ensure customer service and speed of service metrics meet company goals and standards
  • Maintain restaurant cleanliness according to EPL and health code safety standards
  • Ensure adherence to safety practices and quality service cleanliness (QSC) standards
  • Prioritize team members' tasks during shift
  • Ensure break policies are followed for self and others by communicating with team members about breaks and serving as a breaker as needed
  • Adjust shift staffing based on sales volume for productivity
  • Monitor and adjust food production consulting with the Area Leader for guidance as needed
  • Train and support team members on new products and operational procedures
  • Manage restaurant operating duties such as assigning and opening cash registers handling phone calls verifying catering orders and overseeing company funds
  • Conduct safe and cash drawer audits prepare deposits consult with the Area Leader for support and guidance in ensuring compliance with operational procedures while on the shift
  • Continuously strive to meet or exceed customer expectations and satisfaction
  • Greet and assist customers with their orders in a friendly and helpful manner

Job Criteria

Experience

Mid Level (3-7 years)


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