
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $23.61
Work Schedule
Standard Hours
Benefits
tips (Subject to location and role)
Competitive wages with raises for new skills
medical plan options
dental plan options
Vision plan options
paid vacation and wellness time
Paid parental leave
401k
Free Shift Meals
Access to SG Swag Marketplace
Job Description
Sweetgreen is a leading plant-forward food company dedicated to creating a healthier future by connecting communities to real, wholesome food. Founded with a vision of sustainability and wellness, Sweetgreen has grown into a vibrant restaurant brand that emphasizes fresh ingredients, community engagement, and a commitment to the environment. With restaurants across multiple locations, Sweetgreen is known for its innovative approach to fast casual dining, focusing on quality, transparency, and a superior customer experience. The company’s mission goes beyond serving food; it aims to inspire healthier lifestyles and build environments where everyone feels welcome and valued. Sweetgreen is an inclusive employer that provides equal opportunities to all team members and applicants without discrimination based on gender, race, age, disability, or other protected statuses. They also participate in the federal E-Verify program and provide accommodations as required by law.
The Shift Leader role at Sweetgreen is integral to daily restaurant operations and team leadership. As a Shift Leader, you will take on the responsibility of supporting the team through various operational tasks, especially during peak hours or when staffing is limited. This leadership position focuses on upholding Sweetgreen’s core values by fostering an inclusive, upbeat workplace where employees and customers alike feel respected and engaged. You will be expected to demonstrate exceptional communication skills, problem-solving abilities, and multitasking capacity to coordinate the flow of operations and maintain high standards in food quality, safety, and customer service.
Responsibilities also include managing team support by stepping into any station as required, handling first-level customer concerns with care—especially related to allergies—and ensuring compliance with safety policies. The Shift Leader will oversee digital systems, delegate tasks effectively, and maintain precise attention to food quality and accuracy. Emotional regulation and professionalism under pressure are key to succeeding in this role, as is experience in performing kitchen lead duties and mentoring team members. This position requires at least one year of leadership or supervisory experience and the ability to work a minimum of 30 hours each week.
Sweetgreen offers competitive wages with opportunities for raises based on skill development, along with benefits such as medical, dental, and vision plans for both part-time and full-time employees. Additional perks include paid vacation and wellness time, paid parental leave, 401k retirement plans, free healthy meals during shifts, and access to the SG Swag Marketplace for custom Sweetgreen merchandise. This role provides an exciting chance to grow professionally within a rapidly expanding company that prioritizes health, sustainability, and community impact.
The Shift Leader role at Sweetgreen is integral to daily restaurant operations and team leadership. As a Shift Leader, you will take on the responsibility of supporting the team through various operational tasks, especially during peak hours or when staffing is limited. This leadership position focuses on upholding Sweetgreen’s core values by fostering an inclusive, upbeat workplace where employees and customers alike feel respected and engaged. You will be expected to demonstrate exceptional communication skills, problem-solving abilities, and multitasking capacity to coordinate the flow of operations and maintain high standards in food quality, safety, and customer service.
Responsibilities also include managing team support by stepping into any station as required, handling first-level customer concerns with care—especially related to allergies—and ensuring compliance with safety policies. The Shift Leader will oversee digital systems, delegate tasks effectively, and maintain precise attention to food quality and accuracy. Emotional regulation and professionalism under pressure are key to succeeding in this role, as is experience in performing kitchen lead duties and mentoring team members. This position requires at least one year of leadership or supervisory experience and the ability to work a minimum of 30 hours each week.
Sweetgreen offers competitive wages with opportunities for raises based on skill development, along with benefits such as medical, dental, and vision plans for both part-time and full-time employees. Additional perks include paid vacation and wellness time, paid parental leave, 401k retirement plans, free healthy meals during shifts, and access to the SG Swag Marketplace for custom Sweetgreen merchandise. This role provides an exciting chance to grow professionally within a rapidly expanding company that prioritizes health, sustainability, and community impact.
Job Requirements
- Meet all minimum requirements of the Kitchen Lead role including team member duties
- Minimum 1 year experience in shift leader or supervisor role
- Experience in fast-paced work environments
- Ability to coordinate multiple tasks maintaining operational standards
- Ability to speak, read, write and understand the primary language of the work location
- Must be able to work at least 30 hours per week
- Must be 18 years or older
- Must be authorized to work in the United States
Job Qualifications
- Proven leadership experience with problem-solving skills
- Ability to communicate effectively to foster team culture
- Experience in mentoring and coaching employees
- Highly organized and reliable multitasker
- Experience in scheduling and performance oversight
- Food Handler or ServSafe certification preferred
- Experience with fast-paced environments such as restaurants, retail, or hospitality
Job Duties
- Step into any station as needed, especially during peak hours, callouts, or understaffed shifts
- Handle customer concerns at first level, assisting with allergies and order accuracy to prevent cross-contamination
- Oversee multiple tasks simultaneously, including line operations, technology tools, and guest interactions
- Use clear verbal communication to delegate tasks, resolve issues in real time, and align team and customer needs
- Monitor food quality, order accuracy, safety protocols, and maintain digital reports
- Enforce food safety procedures and allergen awareness to prevent cross-contamination
- Ensure compliance with restaurant policies and maintain a safe environment for guests and staff
- Stay calm and professional during high-pressure or high-volume situations
- Perform kitchen lead duties including all team member functions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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