Shift Lead - N. Santa Rosa

Peet's Coffee is a renowned specialty coffee roaster and retailer, known for its commitment to sourcing the highest quality coffee beans and offering an exceptional coffee experience to its customers. Founded with a passion for coffee craftsmanship, Peet's has grown into a beloved brand with cafes and stores nationwide. The company not only prioritizes great coffee but also invests deeply in its people, culture, and sustainability efforts, working closely with coffee farming communities around the world to improve conditions and promote ethical sourcing. Peet's Coffee fosters an inclusive workplace environment that values diversity and encourages career growth, making it an attractive employer for those who are passionate about coffee and the community it serves.

The position of Shift Lead at Peet's Coffee represents a dynamic leadership role perfect for individuals who thrive in fast-paced, customer-focused environments. As a Shift Lead, you will play a vital role in overseeing daily operations, guiding your team to deliver outstanding customer service, and maintaining high standards of quality and cleanliness. This role offers competitive pay starting between $22.50 and $23.00 per hour, supplemented by tips averaging $3.00 to $6.00 per hour, and flexible part-time scheduling options, making it an ideal opportunity for service-oriented individuals seeking a meaningful, well-compensated position with room for advancement.

In this role, you will lead your shift by managing task deployment and ensuring smooth operations, creating a welcoming environment for customers through enthusiastic engagement and maintaining exceptional product quality. Collaboration and communication are key as you support your team in a positive, professional atmosphere, setting an example through accountability and reliability. Additional responsibilities include managing cash handling, inventory tasks, and ensuring operational excellence during opening and closing routines. Peet's also emphasizes continuous learning and growth, encouraging Shift Leads to adapt to changing priorities and develop their skills actively. Alongside professional development, employees have access to benefits such as medical, dental, and vision plans, paid vacation, a 401k program with matching contributions, tuition scholarships, and an employee assistance program, making this a comprehensive opportunity for career growth and personal well-being.

Peet's is committed to inclusivity and equal opportunity, welcoming candidates from all backgrounds to apply. The company values integrity, passion for coffee, and dedication to delivering a premium customer experience. If you are eager to be part of a company that values community, culture, and continuous improvement, this role at Peet's Coffee could be your perfect blend. Join Peet's and help brew something great together, contributing not just to coffee but to a vibrant community and exciting career journey.