Shift Lead - Millcreek

DashMart is a cutting-edge local-fulfillment center owned and operated by DoorDash, dedicated to providing customers with fast, reliable delivery of household essentials and various other goods directly to their doorsteps. With a commitment to excellence and customer satisfaction, DashMart operates through a network of brick-and-mortar stores where team members carefully fulfill orders placed through the DoorDash app. The service covers a wide range of products including convenience items, groceries, retail goods, and prepared foods. DashMart stores have flexible operating hours, some even running 24/7, enabling continuous service to meet customer demands at any time of the day or night. This innovative approach marries technology, logistics, and local fulfillment to ensure customers enjoy a seamless shopping experience from order placement to delivery.

The Shift Lead role at DashMart plays a crucial part in the success of this local fulfillment model. The ideal candidate will be an enthusiastic, motivated individual comfortable thriving in a fast-paced, physically demanding environment. Responsible for managing shifts within the fulfillment center, Shift Leads actively engage in overseeing warehouse operations, maintaining inventory accuracy, and ensuring the quality and timeliness of order fulfillment. In some locations, this role also involves light food preparation in the kitchen. Shift Leads act as leaders on the floor by delegating tasks, guiding operations associates, and maintaining high standards for safety, cleanliness, and efficiency. By taking ownership of both people and processes, Shift Leads contribute significantly to customer satisfaction and operational excellence.

Key responsibilities include owning the shift operations, maintaining company assets with care, and ensuring all warehouse and kitchen activities run smoothly. Shift Leads foster a positive, respectful, and safe workplace environment that motivates the team while driving productivity. They also serve as the escalation point for operational challenges, working closely with site management to resolve issues and improve workflows. This role offers the opportunity to impact customer delight directly by ensuring accurate, timely orders and smooth Dasher pickups.

Applicants should possess strong organizational skills and familiarity with digital tools like Google Docs and Google Sheets. Flexibility in scheduling and the ability to work various shifts is essential, along with a willingness to obtain and maintain a food handling certificate. Physical capability to lift heavy items up to 50 lbs and operate warehouse equipment such as pallet jacks and hand trucks is also required. Prior experience in food and beverage, warehouse, or retail environments will provide a strong foundation for success in this role.

DoorDash is proud to offer competitive compensation and a comprehensive benefits package that includes health coverage from day one, paid time off, 401k matching, wellness reimbursements, and career advancement opportunities. The company is deeply committed to building a diverse, inclusive workforce where every employee is valued and empowered. DoorDash’s mission to empower local economies is reflected in this dynamic role, inviting individuals eager to contribute to a fast-growing, innovative company that is reshaping local fulfillment and delivery services.