Shift Lead Manager Pizza Delivery

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.25 - $21.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid Time Off
employee discount
Mileage reimbursement

Job Description

Blackjack Pizza & Salads is a well-established pizza restaurant founded in Colorado in 1983 and has since maintained its status as a local favorite due to its commitment to using fresh, high-quality ingredients. Known for its killer ingredients and exceptional customer service, Blackjack Pizza offers an environment where fun is an integral part of the job culture. Their dedication to creating a memorable dining experience is unparalleled, standing apart from your average pizza joint. The company culture embraces a quirky, positive atmosphere making it an exciting place for team members who thrive in fast-paced settings. Blackjack Pizza prioritizes teamwork, quality, and innovation in delivering delicious pizza and salads that keep the community coming back for more. BlackJack Pizza is currently hiring a Shift Lead Manager to join their outstanding team.

As a Shift Lead Manager, you will be the heart of daily operations, ensuring that everything from open to close runs seamlessly and efficiently. This full-time role offers competitive pay ranging from $18.25 to $21 per hour, plus tips and benefits such as a flexible schedule, paid time off, employee discounts, and mileage reimbursement. Your main responsibility will be hands-on leadership, guiding both in-store staff and delivery drivers to uphold Blackjack Pizza's reputation for quality, cleanliness, and excellent guest service. You'll oversee daily operations, sustain high product and service standards, and manage ordering and inventory processes. The role requires a servant leadership style, with emphasis on supporting and developing the team while keeping the operational processes on track.

This position demands vibrant communication skills, strong organizational ability, and a comfort level in managing multiple responsibilities in a fast-paced environment. Candidates with prior quick-serve pizza experience and supervisory capabilities will find this opportunity rewarding. Blackjack Pizza is looking for someone with a positive "can-do" attitude who is ready to take on the challenges of this role and grow their career within a fun and dynamic company. If you love pizza, leadership, and thriving amid activity, this role could be the ideal fit. Being part of the Blackjack family means contributing to a tradition of freshness and customer satisfaction, while enjoying a supportive team atmosphere where fun and professionalism go hand in hand.

Job Requirements

  • ServSafe/Food Manager Certification required
  • Quick-serve pizza experience required (Blackjack Pizza, Domino's, Papa John's, Marcos, etc.)
  • 1-2 years of supervisory experience within the food service/retail/customer service industry, including profit & loss responsibility
  • Ability to calculate/analyze data
  • Strong customer service skills
  • Basic business math and accounting skills
  • Reliable vehicle and current driver's license
  • Personal computer operations preferred

Job Qualifications

  • Proven experience as a shift manager or similar role with responsibility
  • A hands-on, servant leader approach
  • Comfort with food preparation
  • Excellent communication skills
  • Outstanding organizational and computer skills
  • A great attitude and comfort in a fast-paced environment
  • A can-do attitude with the desire to make a career out of this position

Job Duties

  • Overseeing day-to-day operations and ensuring guest satisfaction
  • Leading, directing, and supervising both our in-store and delivery teams
  • Maintaining high standards of product quality, service, cleanliness, organization, and sanitation
  • Ordering food and performing nightly inventories
  • Running the store according to Blackjack Pizza & Salads' operating procedures and standards
  • Ensuring staff follow health and safety regulations
  • Stocking ingredients, preparing products, and processing orders
  • Taking inventory and completing associated paperwork
  • Cleaning equipment and the facility daily

Job Criteria

Experience

Mid Level (3-7 years)


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