Shift Lead - KFC

Bellingham, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Career advancement opportunities

Job Description

KFC Corporation is a globally recognized fast-food restaurant chain specializing in fried chicken. Known for its iconic Original Recipe chicken, KFC has established a strong presence in the quick-service restaurant industry with thousands of locations worldwide. The company prides itself on delivering quality food with fast and friendly service in a clean and welcoming environment. At the heart of KFC's success is its commitment to customer satisfaction, food safety, and employee development. The restaurant operates under a franchise model, with both corporate and franchised locations offering various opportunities for team members and management roles.

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Job Requirements

Strong preference for internal promotion from Hourly Champion position
must be at least 18 years old
must pass background check criteria and drug test
must have reliable transportation
able to do basic business math
able to stock shelves and coolers
able to oversee and manage subordinate employees and provide direction
able to tolerate standing, walking, lifting up to 50 lbs, and stooping during 90% of shift time

Job Qualifications

Strong preference for internal promotion from Hourly Champion position
must be at least 18 years old
ability to manage and provide direction to subordinate employees
capability to work with a positive and enthusiastic attitude
able to maintain food safety and quality standards
skilled in conflict resolution and team development
capable of executing cash control and inventory management
experience in customer service and problem-solving
proficient in using timekeeping systems and following attendance policies

Job Duties

Support the Restaurant General Manager by independently running shifts
take ownership and responsibility to solve problems
execute the Manager-In-Charge Success Routine ensuring people, customers, and service responsibilities are met
ensure team members complete their shift excellence tasks
enforce uniform and appearance standards among employees
prioritize customer needs and resolve complaints quickly
greet customers politely and pleasantly with a smile
work with urgency and cooperate with management and peers
maintain attendance by arriving on time and ready to work
use approved timekeeping systems accurately
take initiative and maintain high energy levels
provide regular feedback and training to team members
handle conflicts constructively and assist in resolution
assist in profit and loss management by following cash control and security procedures
maintain inventory and manage labor costs
oversee product preparation, rotation, portioning, cooking, and holding times
assist with facility maintenance
ensure health and safety standards are followed
perform other duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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