Shift Lead - KFC

Spokane, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Standard Hours

Benefits

Paid Time Off

Health Insurance

Employee Discounts

Career development opportunities

Uniform allowance

flexible scheduling

Job Description

Northwest Restaurants is a reputable dining establishment dedicated to providing exceptional customer service and quality food experiences across its range of restaurant locations. With a commitment to operational excellence and team development, Northwest Restaurants prides itself on fostering a dynamic work environment where employees can thrive and grow professionally. The company places a strong emphasis on adhering to high standards of food safety, customer satisfaction, and employee engagement, making it a leading name in the restaurant industry for both patrons and workers alike.

The role of supporting the Restaurant General Manager (RGM) is a pivotal position designed to ensu... Show More

Job Requirements

Strong preference for internal promote from Hourly Champion position
Must be at least 18 years old
Must pass background check criteria and drug test
Must have reliable transportation
Able to do basic business math
Able to stock shelves and coolers
Able to oversee and manage subordinate employees and provide direction
Able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90 percent of shift time

Job Qualifications

Strong preference for internal promote from Hourly Champion position
Ability to oversee and manage subordinate employees and provide direction
Ability to stock shelves and coolers
Ability to do basic business math
Ability to tolerate standing, walking, lifting up to 50 lbs., and stooping for the majority of the shift
Must be at least 18 years old
Must pass background check criteria and drug test
Must have reliable transportation

Job Duties

Support the RGM by running great shifts in a self-sufficient manner
Take ownership and responsibility to solve problems
Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed
Ensure all Team Members complete their Shift Excellence tasks for their assigned positions
Ensure all employees present a neat clean appearance and wear company uniform
Demonstrate that customer needs are the highest priority
Ensure food safety, quality, and accuracy of orders
Resolve customer complaints quickly while maintaining positive customer relations
Greet customers with a smile and maintain polite and pleasant interactions
Work with urgency and cooperate with management and fellow employees
Work as part of a team and help others when needed
Demonstrate a positive and enthusiastic attitude
Adhere to posted work schedule and report on time in uniform
Use approved timekeeping system accurately
Take initiative and maintain high activity levels
Provide regular feedback to the RGM on Team Member performance
Actively participate in the training of Team Members
Handle conflicts constructively with RGM
Assist Profit and Loss management through cash control, security procedures, inventory, and labor management
Oversee product preparation, rotation, portioning, cooking, and holding times
Assist with facility maintenance and ensure health and safety standards are followed
Perform other duties as required by manager

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: