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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Work environment
Job Description
This opportunity is with a well-established and reputable restaurant company that is part of the Northwest Restaurants family of restaurant companies, known for its commitment to excellent customer service and operational excellence. The business prides itself on creating a positive experience for both employees and customers through strong training, support, and a team-oriented culture. As a restaurant group, they focus on delivering high-quality food and an exceptional dining atmosphere by upholding stringent food safety and customer service standards.
This role is a managerial support position that plays a critical part in ensuring smooth daily operations within the restaurant. The success... Show More
This role is a managerial support position that plays a critical part in ensuring smooth daily operations within the restaurant. The success... Show More
Job Requirements
- Must be at least 18 years old
- Must pass background check criteria and drug test
- Must have reliable transportation
- Able to do basic business math
- Able to stock shelves and coolers
- Able to oversee and manage subordinate employees and provide direction
- Able to tolerate standing, walking, lifting up to 50 lbs and stooping during 90% of shift time
Job Qualifications
- Strong preference for internal promotion from Hourly Champion position
- Must be at least 18 years old
- Must pass background check and drug test
- Must have reliable transportation
- Able to do basic business math
- Able to stock shelves and coolers
- Able to oversee and manage subordinate employees and provide direction
- Able to tolerate standing, walking, lifting up to 50 lbs, and stooping during 90% of shift time
Job Duties
- Support the RGM by running great shifts in a self-sufficient manner
- Take ownership and responsibility to solve problems
- Seek help from others when appropriate
- Provide help and guidance to others
- Execute the MIC Success Routine and ensure responsibilities under People, Customers and Service are completed
- Ensure all Team Members complete their Shift Excellence tasks
- Ensure all employees present a neat clean appearance and wear company uniform
- Demonstrate that Customer needs are the highest priority
- Ensure food safety, quality and accuracy of orders
- Resolve customer complaints quickly while maintaining positive customer relations
- Greet customers with a smile and be polite and pleasant
- Work with urgency
- Work with management and fellow employees
- Cooperate with peers as part of a team and help others when needed
- Demonstrate a positive and enthusiastic attitude
- Understand posted work schedule and report on time in uniform
- Use approved time keeping system accurately
- Take action without being told and maintain a high activity level
- Provide regular feedback to the RGM on Team Member performance
- Participate in training Team Members and handle conflicts constructively
- Assist Profit and Loss management by following cash control and security procedures
- Maintain inventory and manage labor
- Oversee proper product preparation and holding times
- Assist RGM with facility maintenance and health and safety standards
- Perform other duties as required by manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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