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Shift Lead - KFC

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Career advancement opportunities

Job Description

KFC Corporation is a globally recognized fast-food restaurant brand known for its signature fried chicken and commitment to quality customer service. As part of the Northwest Restaurants family, this establishment in Portland, OR, is dedicated to providing a welcoming and efficient dining experience. The company prides itself on fostering a supportive work environment that encourages growth, teamwork, and personal development. This location offers the opportunity to be part of a dynamic team, contributing to a well-known brand with a strong reputation for consistency and excellence in the quick service restaurant (QSR) industry.

The role offered is a Team Member pos... Show More

Job Requirements

  • Strong preference for internal promote form Hourly Champion position
  • must be at least 18 years old
  • must pass background check criteria and drug test
  • must have reliable transportation
  • able to do basic business math
  • able to stock shelves and coolers
  • able to oversee and manage subordinate employees and provide direction
  • able to tolerate standing, walking, lifting up to 50 lbs and stooping during 90% of shift time

Job Qualifications

  • Strong preference for internal promotion from Hourly Champion position
  • must be at least 18 years old
  • ability to do basic business math
  • capable of stocking shelves and coolers
  • able to oversee and manage subordinate employees
  • excellent problem-solving skills
  • effective communication and interpersonal skills
  • ability to maintain a positive attitude and work well in a team
  • experience with customer service
  • ability to work with urgency and adapt to changing conditions
  • familiarity with food safety and quality standards
  • commitment to punctuality and reliability

Job Duties

  • Support the RGM by running great shifts in a self-sufficient manner
  • take ownership and responsibility to solve problems
  • ensure consistent customer satisfaction
  • execute the MIC success routine and fulfill responsibilities related to people, customers, and service
  • ensure all team members complete their shift excellence tasks
  • maintain employee appearance and uniform standards
  • demonstrate customer needs are the highest priority
  • ensure food safety, quality, and order accuracy
  • resolve customer complaints quickly while maintaining positive relations
  • greet customers with a polite and pleasant attitude
  • work with urgency and cooperate with management and employees
  • foster teamwork and assist colleagues
  • demonstrate a positive and enthusiastic attitude
  • understand and adhere to posted work schedule and timekeeping system
  • take initiative and maintain high energy levels
  • provide feedback and training to team members
  • handle conflicts constructively
  • assist in profit and loss management including cash control, inventory, and labor management
  • oversee proper product preparation and safety standards
  • assist with facility maintenance and health standards
  • perform other duties as required by manager

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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