Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Career advancement opportunities
Job Description
KFC Corporation is a globally recognized fast-food restaurant brand known for its signature fried chicken and commitment to quality customer service. As part of the Northwest Restaurants family, this establishment in Portland, OR, is dedicated to providing a welcoming and efficient dining experience. The company prides itself on fostering a supportive work environment that encourages growth, teamwork, and personal development. This location offers the opportunity to be part of a dynamic team, contributing to a well-known brand with a strong reputation for consistency and excellence in the quick service restaurant (QSR) industry.
The role offered is a Team Member position focused on supporting the Restaurant General Manager (RGM) by running effective shifts in a self-sufficient manner. Operational responsibilities include ensuring customer satisfaction, maintaining high standards of food safety and quality, managing team performance, and upholding company appearance standards. This position requires an individual with initiative and energy who can take ownership of shifts, solve problems proactively, and lead by example. Team Members are expected to act like owners by contributing to profit and loss management through cash control and labor management. The role also involves regular interaction with customers, ensuring their needs are met promptly and pleasantly, and working collaboratively with fellow employees to create a positive work atmosphere.
Applicants can anticipate an average of 30 or more hours per week, with the understanding that hours may vary based on operational requirements. The company places a strong emphasis on internal promotion, particularly encouraging Hourly Champions to advance into this role. Candidates must be at least 18 years old, possess reliable transportation, and be able to perform physical tasks such as stocking shelves and enduring long periods of standing, walking, or lifting. KFC Corporation upholds an equal opportunity employment policy, welcoming applicants from diverse backgrounds and promoting a workplace free from discrimination. The position may be located in corporate or franchised establishments, with each entity managing its own wage and benefit programs independently.
The role offered is a Team Member position focused on supporting the Restaurant General Manager (RGM) by running effective shifts in a self-sufficient manner. Operational responsibilities include ensuring customer satisfaction, maintaining high standards of food safety and quality, managing team performance, and upholding company appearance standards. This position requires an individual with initiative and energy who can take ownership of shifts, solve problems proactively, and lead by example. Team Members are expected to act like owners by contributing to profit and loss management through cash control and labor management. The role also involves regular interaction with customers, ensuring their needs are met promptly and pleasantly, and working collaboratively with fellow employees to create a positive work atmosphere.
Applicants can anticipate an average of 30 or more hours per week, with the understanding that hours may vary based on operational requirements. The company places a strong emphasis on internal promotion, particularly encouraging Hourly Champions to advance into this role. Candidates must be at least 18 years old, possess reliable transportation, and be able to perform physical tasks such as stocking shelves and enduring long periods of standing, walking, or lifting. KFC Corporation upholds an equal opportunity employment policy, welcoming applicants from diverse backgrounds and promoting a workplace free from discrimination. The position may be located in corporate or franchised establishments, with each entity managing its own wage and benefit programs independently.
Job Requirements
- Strong preference for internal promote form Hourly Champion position
- must be at least 18 years old
- must pass background check criteria and drug test
- must have reliable transportation
- able to do basic business math
- able to stock shelves and coolers
- able to oversee and manage subordinate employees and provide direction
- able to tolerate standing, walking, lifting up to 50 lbs and stooping during 90% of shift time
Job Qualifications
- Strong preference for internal promotion from Hourly Champion position
- must be at least 18 years old
- ability to do basic business math
- capable of stocking shelves and coolers
- able to oversee and manage subordinate employees
- excellent problem-solving skills
- effective communication and interpersonal skills
- ability to maintain a positive attitude and work well in a team
- experience with customer service
- ability to work with urgency and adapt to changing conditions
- familiarity with food safety and quality standards
- commitment to punctuality and reliability
Job Duties
- Support the RGM by running great shifts in a self-sufficient manner
- take ownership and responsibility to solve problems
- ensure consistent customer satisfaction
- execute the MIC success routine and fulfill responsibilities related to people, customers, and service
- ensure all team members complete their shift excellence tasks
- maintain employee appearance and uniform standards
- demonstrate customer needs are the highest priority
- ensure food safety, quality, and order accuracy
- resolve customer complaints quickly while maintaining positive relations
- greet customers with a polite and pleasant attitude
- work with urgency and cooperate with management and employees
- foster teamwork and assist colleagues
- demonstrate a positive and enthusiastic attitude
- understand and adhere to posted work schedule and timekeeping system
- take initiative and maintain high energy levels
- provide feedback and training to team members
- handle conflicts constructively
- assist in profit and loss management including cash control, inventory, and labor management
- oversee proper product preparation and safety standards
- assist with facility maintenance and health standards
- perform other duties as required by manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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