full logo background image

You're Viewing 1 Of 95,000+ Jobs On OysterLink

check

New hospitality jobs added daily. Browse by role, pay, or location.

KFC logo

Shift Lead - KFC

Job Overview

briefcase

Employment Type

Hourly
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development programs
Employee assistance program
flexible scheduling

Job Description

The opportunity to join the Northwest Restaurants family, particularly at the KFC location in Bellevue, WA, offers a dynamic work environment within the fast-food industry. As an established leader in quick-service restaurants, KFC is known globally for its iconic fried chicken and commitment to excellence in customer service. The company upholds a strong focus on employee development and operational efficiency, making it an ideal place for team members seeking growth and leadership opportunities. Northwest Restaurants, as a franchised operator, is dedicated to creating positive workplace cultures where employees at all levels can thrive and contribute meaningfully to the business. This... Show More

Job Requirements

  • Strong preference for internal promote form Hourly Champion position
  • must be at least 18 years old
  • must pass background check criteria and drug test
  • must have reliable transportation
  • able to do basic business math
  • able to stock shelves and coolers
  • able to oversee and manage subordinate employees and provide direction
  • able to tolerate standing, walking, lifting up to 50 lbs and stooping during 90 percent of shift time
  • the minimum age to work with the Northwest Restaurants family of restaurant companies is 18 years or older

Job Qualifications

  • Strong preference for internal promotion from Hourly Champion position
  • must be at least 18 years old
  • able to do basic business math
  • able to stock shelves and coolers
  • able to oversee and manage subordinate employees and provide direction
  • effective communication skills
  • ability to resolve customer complaints
  • teamwork and leadership abilities
  • willingness to participate in training and development
  • understanding of health and safety standards

Job Duties

  • Support the RGM by running great shifts in a self-sufficient manner
  • take ownership and responsibility to solve problems
  • seek help from others when appropriate
  • provide help and guidance to others
  • execute the MIC success routine and ensure responsibilities under people, customers and service are completed
  • ensure all team members complete their shift excellence tasks
  • ensure employees present a neat, clean appearance and wear company uniform
  • personally demonstrate customer needs are the highest priority
  • ensure food safety, quality and accuracy of orders
  • resolve customer complaints quickly while maintaining positive customer relations
  • greet customers with a smile and be polite and pleasant
  • work with urgency and cooperate with peers and management
  • demonstrate a positive and enthusiastic attitude with co-workers
  • understand posted work schedule and report on time in uniform
  • use approved time keeping system accurately
  • take action without being told and maintain a high activity level
  • provide regular feedback to RGM on team members' performance
  • actively participate in training team members
  • handle conflicts constructively and assist in profit and loss management
  • oversee proper product preparation, rotation, portioning, cooking and holding times
  • assist with facility maintenance and ensure health and safety standards are followed
  • perform other duties as assigned by manager

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

More Jobs Like This: