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Robeks logo

Shift Lead / Key Holder

Job Overview

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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
flexible schedule
growth opportunities
Employee Discounts
Team-oriented environment
Training and Development

Job Description

Robeks is a well-established smoothie franchise chain headquartered in Los Angeles, California, USA. Founded in 1996 by David Robertson, a former investment banker, Robeks has grown significantly over the years and, as of January 2021, operates 83 franchise locations. This particular franchise location, along with the Stamford outlet, is part of the same franchise family, aiming to deliver fresh, delicious smoothies and a friendly customer experience. Known for its dedication to quality, health, and customer satisfaction, Robeks combines a fun atmosphere with flexibility and potential growth opportunities for employees. The company emphasizes balancing work life and personal life, offering benefits... Show More

Job Requirements

  • Minimum of six months restaurant management experience or one year retail management experience
  • Ability to work weekends, nights, holidays, and irregular hours
  • Physical ability to stand, bend, reach, move, stoop, stretch, and lift up to 50 pounds continuously
  • Knowledge of labor and employment laws and health and safety regulations
  • Good communication and interpersonal skills
  • Basic computer proficiency
  • Effective problem-solving and leadership abilities

Job Qualifications

  • Weekend availability a must
  • At least six months of restaurant management experience or one year of retail management experience
  • Experience running a restaurant shift without supervision
  • General restaurant or retail knowledge
  • Knowledge of federal, state, and local labor and employment laws
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Job Duties

  • Assist with the leading and managing of the operations and employees during an assigned shift
  • Train, manage, direct, coach, lead, and assign employees during shift
  • Lead and manage operations during shift to provide an optimal guest experience
  • Manage staffing levels during shift
  • Perform opening and/or closing duties
  • Handle and properly escalate guest issues/concerns during shift
  • Monitor and manage the food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
  • Assist with preparation and maintenance of records
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Perform all station duties as necessary during shift to meet operational standards
  • Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment
  • Regular attendance
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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