Shift Lead / Hourly Manager / Assistant Manager Texas Steakhouse
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career Development
Job Description
Texas Steakhouse is a premier dining establishment renowned for delivering an exceptional steakhouse experience through quality food, excellent service, and an inviting atmosphere. Known for its commitment to customer satisfaction and culinary excellence, Texas Steakhouse offers a warm and welcoming environment for guests to enjoy a memorable meal. The restaurant prides itself on fostering a strong team culture where every employee is valued and empowered to contribute to the success of the establishment. With a focus on both front-of-house and back-of-house operations, Texas Steakhouse aims to maintain the highest standards of hospitality and operational efficiency, making it a leader in the competitive restaurant industry.
The Shift Leader role at Texas Steakhouse is integral to maintaining the smooth functioning of the restaurant during shifts. This position is designed for experienced individuals who excel in team leadership and customer interaction within a fast-paced dining environment. As a Shift Leader, you will be responsible for overseeing the front-of-house activities, ensuring that both staff and guests receive attentive and professional service. You will effectively communicate guest needs to management and back-of-house teams, ensuring that the overall dining experience exceeds customer expectations.
In addition to operational oversight, the Shift Leader serves as an on-floor mentor, motivating team members and fostering a positive work environment conducive to productivity and cooperation. This is a role with substantial responsibility, as it requires balancing customer satisfaction, team management, and compliance with company policies. The perfect candidate should possess excellent interpersonal skills, a passion for hospitality, and the ability to manage diverse teams with professionalism and enthusiasm.
Working hours for this role are flexible and include evenings, weekends, and holidays to meet the needs of the business. While specific salary details are not provided, compensation will be competitive and commensurate with experience in the restaurant industry. The Shift Leader position offers significant opportunities for growth within Texas Steakhouse, making it ideal for those seeking long-term career advancement in restaurant management. By joining this team, you contribute directly to a customer-centered culture that drives repeat business and brand loyalty.
The Shift Leader role at Texas Steakhouse is integral to maintaining the smooth functioning of the restaurant during shifts. This position is designed for experienced individuals who excel in team leadership and customer interaction within a fast-paced dining environment. As a Shift Leader, you will be responsible for overseeing the front-of-house activities, ensuring that both staff and guests receive attentive and professional service. You will effectively communicate guest needs to management and back-of-house teams, ensuring that the overall dining experience exceeds customer expectations.
In addition to operational oversight, the Shift Leader serves as an on-floor mentor, motivating team members and fostering a positive work environment conducive to productivity and cooperation. This is a role with substantial responsibility, as it requires balancing customer satisfaction, team management, and compliance with company policies. The perfect candidate should possess excellent interpersonal skills, a passion for hospitality, and the ability to manage diverse teams with professionalism and enthusiasm.
Working hours for this role are flexible and include evenings, weekends, and holidays to meet the needs of the business. While specific salary details are not provided, compensation will be competitive and commensurate with experience in the restaurant industry. The Shift Leader position offers significant opportunities for growth within Texas Steakhouse, making it ideal for those seeking long-term career advancement in restaurant management. By joining this team, you contribute directly to a customer-centered culture that drives repeat business and brand loyalty.
Job Requirements
- High school diploma or equivalent
- Proven experience in a supervisory or leadership role within a retail or service environment
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Proven experience in a supervisory or leadership role within a retail or service environment
- Excellent communication and interpersonal skills
- Experience with point-of-sale systems
- Demonstrated ability to lead diverse teams and manage conflict effectively
- Knowledge of labor laws and compliance requirements relevant to hourly employees
- Previous experience in a multi-unit or high-volume retail setting
Job Duties
- Supervise and coordinate the activities of hourly employees during assigned shifts to ensure smooth and efficient operations
- Monitor employee performance, provide coaching and feedback, and conduct training to enhance team capabilities
- Manage scheduling, attendance, and labor costs to align with business needs and budget constraints
- Address customer inquiries and resolve complaints promptly to maintain high levels of customer satisfaction
- Ensure compliance with company policies, safety regulations, and quality standards throughout the shift
- Assist in inventory management, merchandising, and maintaining a clean and organized work environment
- Collaborate with senior management to meet sales targets and implement promotional initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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