
Job Overview
Compensation
Hourly
Range $14.75 - $18.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs
Job Description
Flynn Fitness is part of Flynn Group, recognized as the largest franchise operator globally, managing a diversified portfolio of renowned brands such as Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. As one of the seven premier brands under Flynn Group, Flynn Fitness is distinguished by its commitment to creating an inclusive and supportive environment for all members. The organization's primary mission is to be the leading operator within each brand it manages by adhering to core values including genuine care for people, playing like champions, and winning together as a cohesive unit. This commitment to excellence ensures that Flynn Fitness stands out as a welcoming and dynamic space where anyone can feel comfortable developing and maintaining an active lifestyle.
The Shift Lead position at Flynn Fitness is a vital leadership role responsible for overseeing the day-to-day team operations during shifts to ensure a positive, productive, and high-energy atmosphere in the Judgement Free Zone. The role requires managing fellow coworkers by supervising their work, monitoring performance, enforcing adherence to company and safety policies, and delegating tasks appropriately. The Shift Lead will report directly to the General Manager and play a pivotal part in maintaining high performance, organizational quality, and safety standards. This includes training new and current team members, handling customer issues, managing conflicts, and upholding the integrity of sensitive member information.
This role demands strong interpersonal skills, excellent communication, and problem-solving abilities to foster an environment where all members and staff feel respected and supported. The Shift Lead must be capable of multitasking, organizing shift schedules, supervising attendance, and ensuring cleanliness and maintenance of the facility. Physical demands include standing for extended periods, walking through the facility frequently, occasional lifting, and other duties that support efficient operation of the fitness center.
Flynn Fitness thrives on providing a unique fitness experience that promotes a Judgement Free Zone, making fitness accessible and welcoming to everyone. As a Shift Lead, you have the opportunity to contribute significantly to the club's atmosphere and help individuals maintain an active, healthy lifestyle in an inclusive environment. Being part of Flynn Fitness means joining a team committed to excellence, diversity, and community engagement with a steadfast focus on growth and success within the fitness industry.
The Shift Lead position at Flynn Fitness is a vital leadership role responsible for overseeing the day-to-day team operations during shifts to ensure a positive, productive, and high-energy atmosphere in the Judgement Free Zone. The role requires managing fellow coworkers by supervising their work, monitoring performance, enforcing adherence to company and safety policies, and delegating tasks appropriately. The Shift Lead will report directly to the General Manager and play a pivotal part in maintaining high performance, organizational quality, and safety standards. This includes training new and current team members, handling customer issues, managing conflicts, and upholding the integrity of sensitive member information.
This role demands strong interpersonal skills, excellent communication, and problem-solving abilities to foster an environment where all members and staff feel respected and supported. The Shift Lead must be capable of multitasking, organizing shift schedules, supervising attendance, and ensuring cleanliness and maintenance of the facility. Physical demands include standing for extended periods, walking through the facility frequently, occasional lifting, and other duties that support efficient operation of the fitness center.
Flynn Fitness thrives on providing a unique fitness experience that promotes a Judgement Free Zone, making fitness accessible and welcoming to everyone. As a Shift Lead, you have the opportunity to contribute significantly to the club's atmosphere and help individuals maintain an active, healthy lifestyle in an inclusive environment. Being part of Flynn Fitness means joining a team committed to excellence, diversity, and community engagement with a steadfast focus on growth and success within the fitness industry.
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or supervisory roles
- ability to stand for extended periods and perform physical tasks such as lifting up to 75 pounds
- strong organizational and multitasking abilities
- availability to work flexible shifts including evenings and weekends
- excellent communication and interpersonal skills
- commitment to uphold company values and safety policies
- willingness to adhere to privacy and security procedures
- legal eligibility to work in the country of employment
Job Qualifications
- Customer service skills with excellent interpersonal abilities
- effective communication skills including active listening and empathy
- strong problem-solving skills and the ability to develop appropriate action plans
- experience in leadership or supervisory roles preferred
- ability to train and mentor team members
- knowledge of company policies and safety standards
- capability to manage conflicts and provide solutions
- experience in handling sensitive information with integrity
- competency in managing retail transactions
- commitment to fostering inclusive and respectful environments
Job Duties
- Organizing shift schedules for team members
- monitoring attendance, tardiness, and time off
- assigning duties to specific employees based on role and skills
- supervising employees and assisting with tasks as necessary
- supervise performance and sharing feedback with both upper management and team members
- training new and current team members on tasks
- handling customer issues and managing conflicts
- adhering to company policies and health, safety and employment standards
- upholding integrity and security with member documents and sensitive information always
- managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition
- execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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