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Shift Lead

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Free team member meal
Discount for employees and family/friends
flexible schedules
Health Insurance
Vision Insurance
Dental Insurance
Life insurance

Job Description

Mo' Bettahs is a vibrant and customer-focused restaurant dedicated to delivering a unique dining experience. Known for its commitment to quality and community, Mo' Bettahs blends delicious cuisine with a welcoming environment. As an equal opportunity employer, the company emphasizes respect and inclusivity in the workplace, actively prohibiting any form of harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy. This welcoming culture complements its operational excellence and commitment to employee wellbeing.\n\nThe Shift Lead position at Mo' Bettahs offers a dynamic role with leadership responsibilities crucial to the smooth operation of the restaurant, particularly during shifts when the General Manager or Manager in Training are absent. Shift Leads are skilled in performing all duties required of team members, but with an added layer of responsibility to oversee and guide the team. This role involves ensuring compliance with company standards in product preparation and delivery, maintaining high levels of customer satisfaction, overseeing restaurant maintenance, and managing the team effectively. The Shift Lead plays a vital leadership role in creating an enjoyable and efficient atmosphere for both staff and customers. This position provides an excellent opportunity for individuals who enjoy fast-paced environments and are passionate about hospitality. Employees in this role benefit from flexible scheduling options, including full-time and part-time shifts, making it suitable for a variety of lifestyles and commitments. Additionally, the restaurant offers immediate payment to its team members, enhancing financial convenience. Other advantages include free meals and drinks during shifts, discounts for employees and their families when not working, and comprehensive health benefits for full-time employees, such as health, vision, dental, and life insurance. The position requires individuals to be capable of physical activity including lifting up to 30 pounds, standing for long periods, and working in various weather conditions. The restaurant seeks candidates who are at least 18 years old, authorized to work in the US, possess a valid driver's license, and ideally have prior restaurant experience. This role is not only about maintaining high service standards but also about fostering a positive team environment and delivering memorable customer experiences consistently.

Job Requirements

  • must be at least 18 years old
  • must have a valid driver’s license
  • must be authorized to work in US
  • able to see, hear, and speak verbally and audibly
  • able to ascend and descend stairs
  • able to sit and stand for extended periods
  • able to lift up to 30 pounds
  • able to bend, stoop, and kneel
  • able to work outside in various weather conditions
  • able to work on a computer for extended periods including using a mouse and keyboard
  • able to travel for business purposes
  • able to function in a fast-paced environment
  • free from sedatives and able to report responsive to work
  • must disclose any pharmaceuticals that may impair job performance

Job Qualifications

  • must be at least 18 years old
  • must have a valid driver’s license
  • must be authorized to work in the US
  • restaurant experience preferred

Job Duties

  • perform all team member duties as needed
  • ensure smooth running of the shift
  • assume leadership in the absence of the general manager or manager in training
  • ensure compliance with company standards in product preparation and delivery
  • manage customer relations effectively
  • oversee restaurant maintenance
  • assist in team management and other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


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