Shift Lead

Flynn Fitness is part of the Flynn Group, which stands as the largest franchise operator worldwide, proudly managing seven premier brands. These brands span a wide variety of celebrated restaurant and fitness segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The Flynn Group's mission is to be the premier operator within each brand by embodying core values such as caring genuinely for people, playing like champions, and winning as one unified team. Flynn Fitness, as a part of this esteemed family, emphasizes creating a supportive and motivating environment where everyone feels welcome, judged not by appearances but by their commitment to an active lifestyle. Planet Fitness, one of the flagship brands under Flynn Fitness, prides itself on fostering a Judgment Free Zone — a unique and inclusive space where community members can build and maintain healthy and lasting fitness habits in a respectful and energized environment.

The role of Shift Lead at Flynn Fitness is a critical leadership position that directly supports the General Manager in ensuring the smooth operation and high performance of the club during each shift. This leadership role is charged with supervising coworkers, monitoring their performance, ensuring full compliance with company policies and safety standards, and delegating tasks effectively. Shift Leads help maintain the organization's quality and safety standards, contributing significantly to customer satisfaction and overall member experience. They operate within a fast-paced and dynamic fitness environment, leading by example and motivating team members to perform their best.

The Shift Lead's responsibilities include organizing shift schedules, managing attendance, assigning duties according to employee skills, and providing on-the-job training. They are also involved in conflict resolution and customer service, maintaining the cleanliness and safety of the facility, and ensuring retail transactions comply with strict policies. This role demands excellent communication and interpersonal skills, a knack for problem-solving, and the ability to cultivate a positive and inclusive atmosphere that supports the core values of the Flynn Group.

Physical demands of the position require the ability to stand for long periods, move around frequently, lift items up to 75 pounds, and perform a variety of physical tasks related to maintenance and cleaning. A commitment to safety and the proper use of protective equipment is essential. Flynn Fitness encourages diversity and inclusivity in its workforce and offers reasonable accommodations for those with disabilities throughout the application process. This position is an excellent opportunity for individuals who are passionate about fitness, leadership, and customer service, seeking a role where they can impact both team dynamics and member satisfaction profoundly.