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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $25.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Buffalo Wild Wings is a prominent American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, wide selection of wings, sauces, and beers, and its focus on creating memorable guest experiences. Established with a passion for delivering exceptional food and service, Buffalo Wild Wings has grown to become a favorite destination for sport enthusiasts and families alike who want to enjoy great food while watching their favorite games. The company prides itself on its energetic environment and commitment to community involvement, often serving as a local hub for social gatherings and entertainment.
As a leading ... Show More
As a leading ... Show More
Job Requirements
- Minimum two years restaurant management experience
- Proper food handlers and alcohol dispensing certifications
- Ability to stand and walk frequently
- Ability to sit occasionally
- Ability to carry and lift objects up to 25 pounds
- Ability to push and pull frequently
- Ability to travel occasionally
- Ability to stoop and bend frequently
- Ability to reach, handle, and work with hands constantly
- Ability to bend and twist frequently
- Ability to talk, hear, and have clear vision constantly
- Computer usage capabilities
- Energetic and flexible
- Calm demeanor
- Strong communication skills
- Self-starter
Job Qualifications
- Guest service mentality with genuine desire to serve customers
- Strong verbal communication and listening skills
- Self-starter capable of working independently
- Energetic and flexible personality
- Calm and tactful demeanor in difficult situations
- Ability to manage multiple projects and meet deadlines
- Well organized and detail oriented
- Ability to build strong team relationships
- Willingness to assist others and identify additional tasks
- Ability to follow directions with focused attention
- Commitment to continuous learning and self-improvement
- Strong computer skills
- Minimum two years of restaurant management experience preferred
- Proper food handlers and alcohol dispensing certifications
- College degree preferred
Job Duties
- Inspire legendary experiences for guests by creating a happy atmosphere and a sense of community
- Conduct 100 percent table visits to model hospitality skills and behaviors
- Effectively handle guest complaints to achieve high customer satisfaction
- Build positive and professional relationships with community members
- Lead shift meetings to build camaraderie and gather team feedback
- Create, implement and execute staff plans ensuring proper staffing levels
- Oversee human resource functions with full compliance to laws and policies
- Identify and report team member performance issues to management
- Adhere to standardized recipes and ensure correct food delivery
- Utilize compliance systems and manager tools with integrity
- Complete end of day transactions and administrative duties by 3 am
- Maintain high cleanliness standards and enforce cleaning schedules
- Ensure adherence to ServSafe Alcohol, Food, HACCP standards
- Assist in rolling out new company programs, policies, and procedures
- Ensure PCI compliance for credit card transactions
- Manage unloading and storage of trucks and deliveries
- Manage shifts to achieve sales and profit goals including labor and cost control
- Ensure team meets or exceeds cost of sales targets
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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