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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $25.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Buffalo Wild Wings is a leading restaurant chain specializing in wings, beer, and sports entertainment, fostering a vibrant community atmosphere for friends and sports enthusiasts to enjoy legendary experiences. Known for its commitment to high-quality food, excellent customer service, and a dynamic environment, Buffalo Wild Wings has carved a strong place in the casual dining industry. This restaurant prides itself on creating memorable moments for guests while supporting its team members through leadership, training, and career development opportunities. As a popular destination for both casual diners and sports fans, Buffalo Wild Wings emphasizes operational excellence and community engagement as core... Show More
Job Requirements
- Minimum high school diploma or equivalent
- at least two years of restaurant management experience preferred
- possession of valid food handler certification
- possession of alcohol dispensing certification
- ability to stand and walk for long periods
- ability to lift up to 25 pounds
- ability to push and pull loads frequently
- physical stamina for stooping, bending, and twisting
- ability to reach, handle, talk, hear, and see clearly
- capability to use computer and other special equipment
- flexible to occasional travel
- able to work evenings, weekends, and holidays
- ability to work independently and in a team environment
- strong communication and interpersonal skills
Job Qualifications
- Guest service mentality with a genuine desire to serve customers
- strong verbal communication and listening skills
- self-starter with ability to work independently
- energetic and flexible
- calm and tactful demeanor in difficult situations
- ability to manage multiple projects with urgency
- well organized and detail oriented
- ability to form strong working relationships within team
- willingness to assist others and identify additional tasks
- ability to follow directions with focused attention
- commitment to ongoing learning and self improvement
- strong computer skills
- minimum two years of restaurant management experience preferred
- proper food handlers certification
- proper alcohol dispensing certification
- college degree preferred
Job Duties
- Inspire legendary experiences between friends by creating an atmosphere of happiness and community
- model hospitality skills by conducting 100% table visits of guests
- effectively handle guest complaints to achieve high customer satisfaction scores
- build positive and professional relationships with community members
- lead shift meetings and foster team camaraderie
- implement and execute staffing plans to ensure proper staffing levels
- oversee human resource management and ensure compliance with employment laws and company policies
- address team member performance issues
- adhere to standardized recipes consistently
- ensure correct food delivery to tables
- utilize compliance systems, manager tools, and procedures with integrity
- conduct administrative functions and complete end of day transactions
- maintain cleanliness standards and ensure adherence to cleaning schedules
- comply with ServSafe Alcohol, Food, and HACCP standards
- assist in rollout of new company programs, policies, and procedures
- ensure PCI compliance for credit card transactions
- unload delivery trucks and place items in assigned storage
- manage shifts to achieve sales and profit goals including labor and cost of sales
- ensure team meets or exceeds cost of sales targets
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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