Shift Lead

Flynn Fitness is part of the Flynn Group, a global leader in the franchise industry known as the largest franchise operator in the world. The Flynn Group proudly owns and operates a diverse portfolio of iconic and world-class restaurant and fitness brands, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Known for its commitment to excellence, Flynn Group is devoted to being the premier operator within each brand segment through upholding core company values: Care Genuinely for People, Play like a Champion, and Win as One. These values foster a culture that encourages teamwork, respect, and customer-first service across all operations.

Flynn Fitness, operating under the esteemed Planet Fitness brand, positions itself uniquely in the fitness industry by creating a welcoming and inclusive atmosphere known as the "Judgement Free Zone." This space is thoughtfully designed to accommodate everyone, irrespective of their fitness journey or background. They emphasize the importance of making fitness accessible, supportive, and comfortable, thus promoting a lasting active lifestyle for all members. Flynn Fitness is not just a gym; it is a community hub that focuses on personal empowerment and positive experiences in a clean, safe, and energetic environment. Team members are essential to maintaining this distinctive culture and in fostering a motivating and respectful environment for all members and visitors.

The role of Shift Lead at Flynn Fitness is pivotal in maintaining operational excellence during each shift. Reporting directly to the General Manager, the Shift Lead supervises team members during their shifts to ensure that service standards, safety protocols, and company policies are thoroughly followed. The Shift Lead is responsible for managing shift schedules, monitoring attendance, delegating duties, and assisting with daily tasks to sustain smooth operations. Beyond operational responsibilities, Shift Leads play a vital role in nurturing team cohesion by providing feedback, training new and current members, and handling customer relations effectively. This leadership position is instrumental for upholding Flynn Fitness’s high performance, safety standards, and customer satisfaction. It requires a leader who not only excels at task management but is also a compassionate and solution-oriented individual capable of fostering a collaborative team dynamic within the fast-paced environment of a fitness club.

The Shift Lead position demands strong interpersonal skills, leadership abilities, and problem-solving skills. The role involves direct engagement with staff and members, making it essential to create a supportive and energetic atmosphere that aligns with the Planet Fitness philosophy. This position also entails handling sensitive information confidentially, managing retail transactions accurately, and ensuring the club is well-maintained and safe for all members and employees. Given the physical nature of the role, candidates should be prepared for standing, walking, lifting, and performing various physical tasks required to keep the facility in top condition.

Overall, joining Flynn Fitness as a Shift Lead means becoming part of a global enterprise committed to operational excellence and fostering a community that welcomes everyone. It is an opportunity to develop leadership skills, contribute to a positive member experience, and work in a supportive environment grounded in core values that champion teamwork, respect, and success as one unified team.