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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $22.00 - $1.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Free Meals
sick pay
Vacation pay
employee discount
free uniforms
Tuition Assistance
rewards program
Job Description
This position is for a Shift Lead at a restaurant renowned for delivering exceptional customer experiences through dedicated teamwork and operational excellence. The restaurant operates within a dynamic environment where each team member plays a vital role in maintaining high standards in service, production, and sanitation. As part of a successful and growing business, the restaurant is committed to nurturing leadership talent that can seamlessly manage various areas of daily operations while ensuring customers receive a gold standard experience consistently. The establishment values diversity and inclusion, providing equal employment opportunities to all individuals, and offers reasonable accommodations for people with... Show More
Job Requirements
- ability to lift and carry up to 40 pounds
- must be able to kneel, bend, twist or stoop
- capable of ascending and descending stairs
- excellent verbal and written communication skills
- able to work on feet for several hours continuously
- availability to work weekends, holidays, and varied shifts
- willingness to comply with safety and food handling procedures
- punctuality and reliable attendance
- ability to work under pressure and meet company standards
- capability to handle conflict professionally
- willingness to perform assigned tasks as directed by leadership
Job Qualifications
- high school diploma or equivalent
- previous leadership or supervisory experience preferred
- strong communication skills
- ability to multitask and work in a fast-paced environment
- customer service experience
- basic computer proficiency
- knowledge of food safety and sanitation standards
- problem-solving skills
- ability to train and motivate team members
- understanding of labor laws and company policies
Job Duties
- lift and carry heavy objects up to 40 pounds
- kneel, bend, twist or stoop
- ascend or descend stairs
- reach and grasp objects including above head and below waistline
- provide excellent verbal and written communication
- clean tables, floors, equipment and other restaurant areas
- follow proper safety procedures when handling and preparing food
- multitask effectively
- be available to work weekends and holidays
- provide quick and friendly service to customers
- delegate tasks to team members to ensure continuity of service
- work under pressure and at a fast pace
- take initiative
- comply with company policies
- report to work punctually and fulfill job requirements
- interact productively with co-workers
- understand and follow posted work rules and procedures
- receive constructive criticism professionally
- perform work-related tasks as assigned by leadership
- actively train and cross-train team members
- position and adjust team members as needed
- complete daily food safety checklists and procedures
- use digital tools to complete travel paths and pre-shift checklists
- follow shift reminders for hygiene and sanitation
- set targets to meet company expectations
- address customer complaints and use customer recovery tactics
- troubleshoot technical and equipment issues
- assist customers with mobile ordering, delivery and kiosks
- drive customer insight via survey responses
- train team members on new products
- coach safety procedures and report incidents
- support profitability goals including labor hour management, time punch verification, compliance with break laws, food cost procedures, delivery and inventory verification, quality control, cash handling, and maintenance tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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