Costa Vida logo

Shift Lead

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $15.00
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Work Schedule

Flexible
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Benefits

Closed Sundays
meal discounts
Advancement opportunities
flexible schedule
Gym discounts
entertainment discounts
Retail Discounts
Travel Discounts
401k with company matching
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Health savings account contribution
accident insurance
Life insurance

Job Description

Costa Vida is a fast-casual restaurant chain known for delivering fresh, flavorful Mexican-inspired cuisine in a vibrant and welcoming environment. Established with a commitment to quality food and exceptional customer service, Costa Vida has grown to become a beloved dining destination for guests seeking delicious meals made from high-quality ingredients. The company's culture emphasizes teamwork, respect, and community engagement, fostering a supportive and dynamic workplace for its employees. Located at the Orem University Mall in Utah, this particular Costa Vida branch caters to a diverse customer base, offering a family-friendly atmosphere where guests feel valued and appreciated.

The role of Shift Lead at Costa Vida is a pivotal position within the restaurant's team structure. This job offers a starting pay of $14.00 to $15.00 per hour plus tips, suitable for both full-time and part-time candidates, with flexible working hours that accommodate a variety of schedules. As a Shift Lead, you will play an instrumental role in overseeing daily operations during your shift, ensuring that everything runs smoothly and efficiently. This role is well-suited for individuals who are passionate about leadership and thrive in a fast-paced, customer-facing environment.

In this position, the Shift Lead acts as a key leader, responsible for organizing shift schedules, delegating tasks, and training both new and existing team members. You will be expected to maintain high standards of food safety, hygiene, and compliance with company policies, all while responding quickly and effectively to guest needs and concerns. Your ability to balance operational duties, such as cash handling and shift opening/closing procedures, will be vital to the restaurant’s success. Additionally, proficiency in multiple roles within the restaurant will enable you to provide hands-on support where it is needed most.

Costa Vida prides itself on creating a positive workplace culture that encourages growth and advancement. Working as a Shift Lead, you will not only develop valuable managerial skills but also have the opportunity to impact the team’s morale and the guest experience positively. The restaurant promotes work-life balance with a flexible schedule and offers an array of benefits including discounts on meals, gym memberships, entertainment, retail, and travel. Full-time team members enjoy additional perks such as 401K with company matching, paid time off, and comprehensive health benefits including medical, dental, and vision insurance.

Joining Costa Vida at the Orem location means becoming part of a values-based company that prioritizes diversity and inclusivity without discrimination. The company seeks motivated and enthusiastic individuals eager to contribute to a collaborative work environment that feels like a family. As a Shift Lead, you’ll be equipped with the training, support, and tools necessary to succeed and advance your career within the company. This role is ideal for someone with prior supervisory experience in the food service industry who possesses strong communication skills, the ability to multitask, and a dedication to creating an exceptional guest experience.

Job Requirements

  • Food Handler permit
  • ServSafe certification
  • Valid driver's license
  • Ability to stand for long periods and lift heavy items (up to 50 lbs)
  • Ability to deal with a variety of variables under only limited standardization
  • Ability to interpret various instructions
  • Maintaining alertness and quick reflexes
  • Ability to perform basic math skills
  • Ability to read and prepare memos and reports using proper punctuation, spelling, and grammar
  • Ability to communicate distinctly with appropriate pauses and emphasis
  • Good eyesight and peripheral vision
  • Ability to stand and walk for extended periods
  • Frequent bending, stooping, and reaching
  • Capable of working in a hot, fast-paced kitchen environment
  • Capable of driving and loading/unloading merchandise

Job Qualifications

  • Proven experience as a supervisor, preferably in a fast-paced kitchen environment
  • Strong knowledge of food preparation techniques and safety standards
  • Ability to follow recipes and instructions accurately
  • Excellent time management skills and the ability to multitask in a busy kitchen
  • Strong communication skills and a team-oriented attitude
  • Minimum of 1 year of experience in a similar role

Job Duties

  • Organizing shift schedules for team members
  • Assigning duties to specific team members based on role and skills
  • Training new and current team members on task
  • Respond to guests and come up with creative solutions
  • Adhering to company policies and health, safety, and employment standards
  • Balancing cash drawers and preparing cash deposits
  • Opening and closing the restaurant
  • Proficiency in other positions within the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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