Shift Lead

Clovis, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.50 - $18.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Career development opportunities

inclusive work environment

flexible scheduling

Job Description

Flynn Fitness is part of the prestigious Flynn Group, which stands as the largest franchise operator globally, managing a diverse portfolio of world-renowned restaurant and fitness brands such as Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Flynn Group has built its reputation on a foundation of core values: Care Genuinely for People, Play like a Champion, and Win as One. These driving principles emphasize the company's commitment to excellent service, teamwork, and a dedication to winning together. Flynn Fitness, under the Planet Fitness banner, is dedicated to fostering an inclusive and judgment-free environment where individuals from all walks of life can engage in a healthy and active lifestyle comfortably and confidently. This culture aims to provide not just a brand but a valuable tool for its diverse member base.

The Shift Lead role at Flynn Fitness is pivotal in ensuring the smooth operation of the facility during shifts by supervising and supporting team members, promoting a positive work atmosphere aligned with the Judgment Free Zone philosophy. Reporting directly to the General Manager, the Shift Lead oversees coworker performance, enforces organizational policies, and delegates tasks efficiently to maintain high standards of quality, performance, and safety. This leadership position demands a dynamic individual capable of managing team dynamics, handling customer interactions with care and empathy, and promoting an energetic and welcoming environment. The Shift Lead is instrumental in training staff, addressing and resolving conflicts, and maintaining the cleanliness and functionality of the club. Physical activity is a notable component of this role, requiring the ability to stand for lengthy periods, engage in frequent walking, and undertake tasks involving lifting, bending, and reaching. Overall, this role presents an excellent opportunity for those passionate about fitness, leadership, and creating a supportive space for diverse communities to thrive.

Job Requirements

High school diploma or equivalent
prior experience in supervisory or leadership position preferred
strong customer service orientation
excellent verbal and written communication skills
problem-solving skills
ability to motivate and lead a team
knowledge of company policies and safety standards
physical capability to perform job-related duties including standing for long periods, lifting up to 75 pounds, and walking extensively
willingness to work in a noisy, active fitness environment

Job Qualifications

High school diploma or equivalent
previous experience in a supervisory or leadership role preferred
strong customer service skills
excellent communication and interpersonal skills
problem-solving abilities
ability to train and motivate team members
knowledge of health and safety regulations
basic retail transaction experience
ability to maintain a positive and energetic work environment

Job Duties

Organizing shift schedules for team members
monitoring attendance, tardiness, and time off
assigning duties to specific employees based on role and skills
supervising employees and assisting with tasks as necessary
supervise performance and sharing feedback with both upper management and team members
training new and current team members on tasks
handling customer issues and managing conflicts
adhering to company policies and health, safety and employment standards
upholding integrity and security with member documents and sensitive information always
managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition
execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy