Shift Lead

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $16.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid training
Vision Insurance

Job Description

Mo' Bettahs is a vibrant and dynamic restaurant known for delivering authentic and flavorful Hawaiian-inspired cuisine in a fast-paced, customer-centered environment. As a reputable establishment in the dining industry, Mo' Bettahs prides itself on providing excellent food and outstanding service to its customers, fostering a welcoming atmosphere where every guest feels valued. The company places a strong emphasis on teamwork, employee development, and operational excellence, creating opportunities for career advancement within its growing network of restaurants. Mo' Bettahs operates with a commitment to inclusivity and equal opportunity, ensuring that all employees join a supportive workplace free from discrimination or harassment.

The role of a Shift Lead at Mo' Bettahs is a crucial leadership position that ensures the smooth and efficient operation of restaurant shifts. Shift Leads are trained to perform all duties of Team Members but carry additional responsibilities, particularly in the absence of the General Manager or Manager in Training (MIT). This includes overseeing daily operations, managing team members to maintain high service standards, and ensuring compliance with company policies across all functions like product preparation, customer service, and restaurant maintenance. Shift Leads play an essential role in leading by example, motivating the team, and helping deliver fast, accurate, and friendly service to enhance the customer dining experience. Their leadership is instrumental in maintaining order during busy periods and resolving issues promptly to uphold Mo' Bettahs’ reputation for excellence.

This position offers flexible scheduling with options for both full-time and part-time shifts, accommodating various lifestyle needs. Employees enjoy benefits such as health, vision, dental, and life insurance for full-time workers, along with free meals and drinks while working and exclusive discounts for family and friends when off duty. Working at Mo' Bettahs provides team members with valuable training, the chance to advance into management roles, and a vibrant work atmosphere where every role contributes meaningfully to the company's success. The hourly pay ranges from $12.00 to $16.00, making it a rewarding opportunity for proactive individuals seeking to thrive in a customer service-driven restaurant environment.

Job Requirements

  • Must be at least 18 years old
  • must have a valid driver's license
  • must be authorized to work in the US
  • able to see, hear and speak verbally and audibly
  • able to ascend and descend stairs
  • able to sit and stand for extended periods
  • able to lift up to 30 pounds
  • able to bend, stoop and kneel
  • able to work outside in various weather conditions
  • able to use a computer for extended periods
  • able to drive or travel for business purposes
  • able to function effectively in a fast-paced environment
  • free from sedatives and disclose any pharmaceuticals affecting ability to perform job functions

Job Qualifications

  • Must be at least 18 years old
  • must have a valid driver's license
  • must be authorized to work in the US
  • restaurant experience preferred

Job Duties

  • Perform all duties that Team Members do
  • assume leadership role in absence of General Manager or Manager in Training
  • ensure compliance with company standards in product preparation and delivery
  • oversee customer relations and address service issues
  • maintain cleanliness and restaurant maintenance standards
  • manage and lead team members effectively
  • assist with other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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