Five Guys logo

Shift Lead - 4140

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Day Shifts
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Benefits

competitive base pay
Tips
Bonus opportunities
FREE MEALS during shifts
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its commitment to creating high-quality burgers and fries in a clean, friendly environment. Founded in 1986, Five Guys has grown rapidly by focusing on fresh ingredients, simple yet delicious food menus, and exceptional customer service. The company has established a reputation for being a great workplace where employees can learn, grow, and contribute to a positive dining experience. With locations all over the United States and other countries, Five Guys prides itself on a culture that balances professionalism and fun, encouraging team members to take pride in their work and support one another.

Join Five Guys as a Shift Leader and become an integral part of a dynamic team dedicated to delivering excellence. Starting at $17.00 per hour plus tips and bonuses, this position offers the chance to develop leadership skills, gain managerial experience, and work in a vibrant, fast-paced environment. Shift Leaders at Five Guys play a critical role by leading by example and helping crew members uphold high operational standards. This role includes participation in the unique Secret Shopper bonus program, which rewards teams for outstanding performance and customer satisfaction. As a Shift Leader, you will oversee daily restaurant operations, ensure food quality and safety standards are maintained, and foster a work culture where fun and serious dedication go hand in hand.

The role is more than a stepping stone to management; it is a career opportunity where you can learn valuable skills in staff supervision, customer interaction, and time management while working with premium ingredients. Five Guys supports your growth with competitive base pay, excellent bonus opportunities, free meals during shifts, and access to benefits like 401(k) plans and comprehensive health coverage based on eligibility. Whether you have previous leadership experience or are eager to grow into this role, Five Guys invests in you by providing training and a supportive environment where employees can thrive. If you want to be part of a company passionate about food and quality service, and enjoy a workplace that values inclusion and equal opportunity, apply to become a Shift Leader at Five Guys today.

Job Requirements

  • Minimum high school diploma or equivalent
  • Ability to work various shifts including weekends and holidays
  • Strong leadership and organizational skills
  • Good communication skills
  • Ability to stand for extended periods
  • Must be 18 years or older
  • Eligible to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Previous leadership or supervisory experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety regulations
  • Basic math and cash handling skills
  • Positive attitude and willingness to learn

Job Duties

  • Lead daily restaurant operations to maintain high standards
  • Train and support crew members to deliver excellent customer service
  • Ensure compliance with food safety and quality protocols
  • Participate and promote the Secret Shopper bonus program
  • Handle customer inquiries and resolve issues promptly
  • Manage shift scheduling and workflow to optimize team performance
  • Uphold a fun, respectful and team-oriented work environment

Job Criteria

Experience

Entry Level (1-2 years)


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