Shift Lead - 4136

Five Guys is a popular fast-casual restaurant chain known for its high-quality burgers, fresh-cut fries, and a strong commitment to customer satisfaction. Established with a focus on quality and service, Five Guys has grown rapidly across the United States and internationally, becoming a favorite destination for burger lovers. The company values a team-oriented culture where everyone contributes to creating an inviting and energetic atmosphere for guests. Operating in a fast-paced, customer-centric environment, Five Guys emphasizes hands-on leadership, consistent quality, and a positive work environment where employees can thrive and grow.

The Shift Leader role at Five Guys is a hands-on supervisory position designed for individuals who are passionate about leadership and making a difference every shift. Shift Leaders are not just managers; they lead by example, working alongside their team to ensure smooth operations and excellent customer experiences. This role starts at $16.50 per hour, plus tips and bonuses, making it a rewarding opportunity for motivated individuals seeking to advance their careers in the restaurant industry.

As a Shift Leader, you will be responsible for running shifts when management is not present, ensuring operational standards are met, and creating a positive environment for both employees and guests. You will take part in all positions within the restaurant—from cashiering and grilling to preparing food and maintaining the dining area—with no task considered too small. This dynamic role requires adaptability, excellent interpersonal skills, and a commitment to team success. You will coach and motivate crew members, support new hire training, and help build a strong, positive culture within the restaurant. Additionally, maintaining cleanliness, safety, and brand standards is essential, alongside managing shift tasks such as break schedules, cash handling, and closing duties.

Ideal candidates for this position have 1-2 years of experience in restaurant, retail, or hospitality environments, with leadership experience preferred. Strong communication skills, a team-first mindset, and the ability to stay calm under pressure are fundamental. Basic math skills and comfort with using point-of-sale (POS) systems are also required. Food safety certification, such as ServSafe, is preferred but not mandatory.

Working as a Shift Leader at Five Guys offers numerous advantages including real growth opportunities with many leaders advancing to Assistant Manager and General Manager roles. This position provides a fast-paced, high-energy team environment where hands-on leadership is practiced every shift. Being part of a well-known brand that values quality, teamwork, and consistency makes this role an excellent stepping stone in the food service industry.

The work environment is active and engaging, requiring you to be on your feet throughout the shift, often working around hot equipment in a busy kitchen setting, and handling supplies as needed. Five Guys is committed to equal employment opportunity, supporting diversity including women, people of color, veterans, and individuals with disabilities. The company participates in eVerify and respects all employee rights. Join Five Guys as a Shift Leader to take the next step in your career with a brand that recognizes hard work and encourages growth.