Shift Lead - 4134

Five Guys Operations LLC is a leading fast-casual restaurant chain known for its quality burgers, fries, and exceptional customer service. Established with the mission to deliver fresh, made-to-order meals in a welcoming and fast-paced environment, Five Guys has grown to become one of the most recognized and loved brands in the casual dining industry. This company prides itself on its commitment to quality, teamwork, and consistency, creating a culture where every team member plays a vital role in ensuring each guest leaves satisfied and impressed. The restaurant environment is lively, energetic, and fast-moving, making it an exciting place to work for individuals passionate about the food and hospitality industry. The employment type for this role is hourly, starting at $18.00 per hour plus tips and bonus incentives, offering an attractive compensation package for hardworking team players striving for excellence.

The Shift Leader role at Five Guys is a critical leadership position designed for proactive individuals who want to make a difference during every shift. Unlike traditional supervisors, Shift Leaders at Five Guys lead by example by working hands-on alongside their team members in various positions including cashier, grill, prep, fries, and dining room duties. You will be responsible for setting the pace and tone for your shift, ensuring fast and accurate service, and creating an outstanding guest experience every time. This role is about more than overseeing operations; it involves coaching, supporting, and motivating crew members to perform at their best while also training new team members to foster a strong and positive culture.

As a Shift Leader, you'll be entrusted with shifting responsibilities when management is not present, including managing breaks, cash handling, and closing reports. Maintaining cleanliness and safety standards that align with brand expectations is also a key part of the job. You will thrive if you enjoy working in a fast-paced, high-energy environment and want to sharpen your leadership skills in a hands-on position. The role offers exceptional growth opportunities, with many Shift Leaders progressing into Assistant Manager and General Manager roles, making this an ideal step for someone looking to build a rewarding career in restaurant management.

Beyond operational leadership, this role demands excellent communication skills, a team-first mindset, and the ability to remain calm and decisive under pressure. Basic math skills and comfort operating POS systems are essential, as well as a willingness to engage in all tasks no matter how small. The work environment requires being on your feet, active, and engaged throughout shifts, often working near hot equipment and managing supplies. Food safety certification such as ServSafe is preferred but not mandatory, providing an additional advantage for candidates.

Working at Five Guys means being part of a vibrant team environment where hard work is acknowledged and growth is supported. The company values diversity and equal employment opportunity, striving to increase the representation of women, people of color, veterans, and individuals with disabilities across its workforce. If you are ready to lead, motivate, and make a real difference in a dynamic restaurant setting, Five Guys offers a platform to develop your skills and contribute meaningfully to a brand dedicated to excellence.