Shift Lead - 4127

Five Guys is a well-known fast-casual restaurant chain that prides itself on offering high-quality burgers, fries, and shakes in a clean and friendly environment. Established in 1986 and headquartered in Lorton, Virginia, Five Guys has grown rapidly across the United States and internationally due to its commitment to fresh ingredients and excellent customer service. The company culture emphasizes teamwork, integrity, and hands-on leadership, making it a great place for individuals seeking to advance in the hospitality and food service industry.

This particular role is for a Shift Leader at one of Five Guys' locations. The position starts at $16.00 per hour plus tips and bonuses, reflecting the importance of leadership and hands-on involvement during shifts. Shift Leaders at Five Guys are not just supervisors; they set the tone for every shift by leading by example and working closely with their team. The role requires a leader who thrives in fast-paced environments, loves interacting with people, and is eager to grow their career. As a Shift Leader, you will be responsible for managing daily operations during your shift, stepping in to run the restaurant if management is unavailable, and supporting your team to ensure every guest experience is positive and consistent.

The Shift Leader position at Five Guys involves a variety of duties, including jumping into multiple roles such as cashier, grill, prep, fries, and dining room, ensuring no task is too small or overlooked. You will be expected to deliver fast and accurate service while creating an excellent guest experience every time. Additionally, coaching, motivating, and supporting crew members to perform at their best is a significant part of this role, as is helping train new team members and fostering a strong and positive culture within the restaurant. Keeping the restaurant clean, safe, and up to brand standards is critical, as is managing tasks like breaks, cash handling, and closing reports.

The role offers many growth opportunities for dedicated leaders who demonstrate capability, with many Shift Leaders advancing into Assistant and General Manager positions. The company values hands-on leadership, teamwork, and consistency, providing a vibrant, energetic, and supportive environment where personal and professional development is encouraged. The work environment is busy and active — you will be on your feet and engaged throughout your shift, working around hot equipment and in a busy kitchen setting while handling supplies as needed.

Candidates interested in the Shift Leader role should ideally have 1-2 years of restaurant, retail, or hospitality experience, preferably with some leadership experience. Being a team player with strong communication skills, the ability to stay calm under pressure, and basic math and POS system comfort are essential. Certification in food safety, such as ServSafe, is preferred but not mandatory. Five Guys is committed to equal employment opportunities and encourages applications from diverse backgrounds, including women, people of color, veterans, and individuals with disabilities. The company also participates in eVerify to ensure all employees have the right to work in the U.S.

Joining Five Guys as a Shift Leader means becoming part of a respected brand that values dedication, hard work, and leadership. This position offers an excellent chance to develop leadership skills in a supportive and high-energy environment while playing a direct role in delivering outstanding service in the fast-casual dining industry.