Five Guys logo

Shift Lead - 4115

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $1.00
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Work Schedule

Standard Hours
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Benefits

real growth opportunities
fast-paced environment
Hands-on leadership experience
Positive team culture
Career advancement opportunities
Employee Discounts
flexible scheduling

Job Description

Five Guys is a renowned fast-casual restaurant chain well-known for its fresh, made-to-order burgers, fries, and shakes. Established in 1986, Five Guys has grown to be a favorite dining destination for customers seeking quality food served in a welcoming and friendly environment. The company prides itself on its commitment to hospitality, freshness, and maintaining a strong team-oriented culture. With locations across the United States and internationally, Five Guys continues to grow while holding on to its core values of quality and customer satisfaction. As a leader in the fast-casual dining sector, Five Guys offers employees an engaging, dynamic workplace that emphasizes personal growth and teamwork.

This position is for a Shift Leader role within the restaurant, providing an excellent career step for those who enjoy fast-paced environments and thrive when working closely with a team. The Shift Leader at Five Guys is not just a supervisor but a hands-on leader who sets the tone for every shift. With a starting pay of $16.50 per hour plus tips and bonus incentives, this role combines leadership responsibilities with active participation in daily operations.

The Shift Leader’s main duties involve leading the shift when management is not available, stepping into various roles such as cashier, grill, prep, fries, and dining room to ensure seamless service. This position demands a proactive individual who can deliver fast, accurate service with an emphasis on creating a memorable guest experience consistently. In addition to managing daily shift operations like breaks, cash handling, and closing reports, the Shift Leader also plays a crucial role in coaching, supporting, and motivating crew members. This position also entails training new team members and fostering a strong, positive workplace culture that aligns with Five Guys’ brand standards.

Working as a Shift Leader at Five Guys offers real growth opportunities, with many leaders advancing to Assistant Manager and General Manager positions. The environment is fast-paced and high-energy, providing ample hands-on leadership experience every shift, which cultivates skills necessary for long-term careers in restaurant management. The position involves working on your feet actively and engaging with your team and guests, including working with kitchen equipment and handling supplies. Basic math skills and comfort with POS systems are essential, along with an ability to stay cool and make informed decisions under pressure.

Selected candidates who possess 1-2 years of experience in restaurant, retail, or hospitality settings — with leadership preferred — will find this role a suitable challenge to grow professionally. Food safety certification such as ServSafe is preferred but not mandatory. Five Guys values equal employment opportunity and is committed to diversity and inclusion in the workplace. The company encourages applicants from all backgrounds, including women, people of color, veterans, and individuals with disabilities.

Joining Five Guys as a Shift Leader means becoming part of a company dedicated to quality, consistency, and teamwork. You will have the chance to develop your leadership skills, learn every aspect of restaurant operations, and contribute to an atmosphere where every shift counts and hard work is recognized. If you are ready to lead, inspire, and make a difference in a thriving restaurant environment, Five Guys welcomes your application.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience
  • Basic math skills
  • Comfort with POS systems
  • Ability to lead by example
  • Strong communication skills
  • Ability to make decisions under pressure
  • Food safety certification preferred

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience with leadership preferred
  • A team-first mindset with strong communication skills
  • Ability to lead by example and work alongside the team
  • Ability to stay calm and make decisions in a fast-paced environment
  • Basic math skills and comfort using POS systems
  • Food safety certification such as ServSafe preferred

Job Duties

  • Lead the shift and run operations when management is not on site
  • Jump into every position such as cashier, grill, prep, fries, and dining room
  • Deliver fast, accurate service and create a great guest experience every time
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and build a strong, positive culture
  • Keep the restaurant clean, safe, and up to brand standards
  • Manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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