Five Guys logo

Shift Lead - 4088

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its commitment to quality, fresh ingredients, and an exceptional customer experience. Established with a passion for crafting great burgers and fries, Five Guys operates numerous locations across the nation where a clean environment and friendly staff are a top priority. The company prides itself on fostering a supportive and fun workplace culture where employees are empowered to take ownership of their roles and contribute to the brand's reputation for excellence. With a strong emphasis on teamwork and employee growth, Five Guys provides an excellent platform for those looking to build a career in the food service industry. The employment type offered is hourly with a starting pay beginning at $18 per hour, in addition to tips and bonuses.

The position of Shift Leader at Five Guys is integral to the operational success of each restaurant location. Shift Leaders are leadership-oriented individuals who inspire their teams to deliver outstanding dining experiences. They serve as role models by demonstrating and upholding the company's high standards in food quality, safety, and customer service. This position involves hands-on coaching to help crew members excel while managing the shift effectively to ensure smooth operations. An innovative aspect of this role includes participation in the Secret Shopper bonus program, which rewards employees for maintaining exceptional service and cleanliness standards, encouraging a competitive and motivated work environment. Shift Leaders must thrive in a fast-paced, high-energy setting, be self-starters ready to take initiative, and value the importance of delivering superior food and service to guests. The role is not only focused on daily operational efficiency but also provides a stepping stone toward management opportunities, supporting individual growth and career advancement. Employees enjoy numerous benefits, including free meals during shifts, 401(k) plans, and eligibility for medical, dental, and vision insurance. The culture at Five Guys balances a serious dedication to product quality and safety with a fun, team-oriented atmosphere. This opportunity is ideal for candidates seeking a dynamic, rewarding position in a company with a strong commitment to equal employment opportunity and diversity, emphasizing increased representation of women, people of color, veterans, and individuals with disabilities throughout the workforce.

Job Requirements

  • High school diploma or equivalent
  • Experience in food service or retail preferred
  • Ability to work flexible hours including nights and weekends
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills
  • Must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent
  • Proven leadership experience in a fast-paced environment preferred
  • Strong communication and interpersonal skills
  • Ability to motivate and train team members effectively
  • Basic knowledge of food safety and quality standards
  • Flexibility to work various shifts including evenings and weekends
  • Positive attitude and ability to work well under pressure

Job Duties

  • Provide leadership and guidance to restaurant teams to ensure high standards
  • Teach and mentor crew members to maintain operational excellence
  • Oversee daily restaurant operations during assigned shifts
  • Ensure exceptional customer service is consistently delivered
  • Participate in and promote the Secret Shopper bonus program
  • Monitor food quality and safety standards
  • Handle shift scheduling and team coordination as needed

Job Criteria

Experience

Entry Level (1-2 years)


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