
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
real growth opportunities
fast-paced team environment
Hands-on leadership experience
opportunity to work with a reputable brand
Competitive hourly pay plus tips and bonus
supportive work culture
Job Description
Five Guys Operations LLC is a reputable restaurant chain known for its commitment to quality, consistency, and outstanding customer service. As an established player in the fast-casual dining industry, Five Guys is dedicated to creating an energetic and inclusive workplace where teamwork and growth opportunities are paramount. The company prides itself on fostering a positive work environment that values hands-on leadership, collaboration, and a passion for delivering excellent guest experiences. With a focus on employee development, Five Guys offers real career advancement paths for individuals who demonstrate leadership potential and a strong work ethic.
The role of Shift Leader at Five Guys Operations LLC is a critical position that involves much more than just supervising staff. Shift Leaders are hands-on leaders who actively participate alongside their team to ensure smooth restaurant operations during their shifts. The position starts at $16.00 per hour plus tips and bonuses, providing a competitive compensation package that rewards dedication and performance. This role is ideal for individuals who thrive in fast-paced environments and seek to grow their career in the hospitality and food service sector.
Shift Leaders at Five Guys play a pivotal role in creating an exceptional guest experience by delivering fast and accurate service, maintaining high standards for cleanliness and safety, and fostering a positive workplace culture. They are expected to lead by example, stepping into various operational roles including cashier duties, grill operations, food preparation, and dining room management as needed. This hands-on approach ensures that every shift runs efficiently and that team members feel supported and motivated.
In addition to day-to-day operational responsibilities, Shift Leaders are instrumental in coaching and training new team members. They help build a strong, cohesive team culture that emphasizes quality, teamwork, and consistency. The role requires excellent communication skills, the ability to stay calm under pressure, and a willingness to take initiative to solve problems quickly. Basic math skills and comfort with point-of-sale systems are also essential for managing tasks like cash handling and closing reports.
Working as a Shift Leader at Five Guys offers numerous benefits beyond competitive pay. The company is committed to providing real growth opportunities, with many Shift Leaders progressing to Assistant Manager and General Manager roles. The work environment is fast-paced and energetic, making it an exciting place to develop hands-on leadership skills and gain valuable experience in the restaurant industry. Employees become part of a brand that values hard work, respect, and continuous improvement, ensuring that every team member can make a meaningful difference during their shifts.
The role of Shift Leader at Five Guys Operations LLC is a critical position that involves much more than just supervising staff. Shift Leaders are hands-on leaders who actively participate alongside their team to ensure smooth restaurant operations during their shifts. The position starts at $16.00 per hour plus tips and bonuses, providing a competitive compensation package that rewards dedication and performance. This role is ideal for individuals who thrive in fast-paced environments and seek to grow their career in the hospitality and food service sector.
Shift Leaders at Five Guys play a pivotal role in creating an exceptional guest experience by delivering fast and accurate service, maintaining high standards for cleanliness and safety, and fostering a positive workplace culture. They are expected to lead by example, stepping into various operational roles including cashier duties, grill operations, food preparation, and dining room management as needed. This hands-on approach ensures that every shift runs efficiently and that team members feel supported and motivated.
In addition to day-to-day operational responsibilities, Shift Leaders are instrumental in coaching and training new team members. They help build a strong, cohesive team culture that emphasizes quality, teamwork, and consistency. The role requires excellent communication skills, the ability to stay calm under pressure, and a willingness to take initiative to solve problems quickly. Basic math skills and comfort with point-of-sale systems are also essential for managing tasks like cash handling and closing reports.
Working as a Shift Leader at Five Guys offers numerous benefits beyond competitive pay. The company is committed to providing real growth opportunities, with many Shift Leaders progressing to Assistant Manager and General Manager roles. The work environment is fast-paced and energetic, making it an exciting place to develop hands-on leadership skills and gain valuable experience in the restaurant industry. Employees become part of a brand that values hard work, respect, and continuous improvement, ensuring that every team member can make a meaningful difference during their shifts.
Job Requirements
- High school diploma or equivalent
- 1–2 years of experience in restaurant, retail, or hospitality (leadership preferred)
- Food safety certification such as ServSafe preferred
- Strong communication skills
- Ability to lead by example
- Ability to work in a fast-paced environment
- Basic math skills
- Comfort with POS systems
- Ability to stay calm under pressure
Job Qualifications
- 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
- A team-first mindset with strong communication skills
- Someone who leads by doing—not just directing
- Ability to stay cool and make decisions in a fast-paced environment
- Basic math and comfort using POS systems
Job Duties
- Lead the shift and step in to run operations when management isn’t on site
- Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
- Deliver fast, accurate service and create a great guest experience every time
- Coach, support, and motivate crew members to perform at their best
- Help train new team members and build a strong, positive culture
- Keep the restaurant clean, safe, and up to brand standards
- Manage shift tasks like breaks, cash handling, and closing reports
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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