Shift Lead - 4083

Five Guys Operations LLC is a well-established fast-casual restaurant brand known for serving fresh, high-quality burgers and fries in a vibrant, customer-focused environment. With a commitment to quality, teamwork, and consistency, Five Guys has built a reputation for offering a hands-on, fun work atmosphere where employees are encouraged to grow and take on leadership roles. The company emphasizes a culture that values hard work, recognition, and opportunity for advancement, making it an attractive employer in the hospitality industry. They provide equal employment opportunities and support diverse representation across all levels of the organization. The position advertised is a Shift Leader role, a critical part of the team responsible for ensuring smooth shift operations and an excellent guest experience. This role starts at a pay rate of $17.00 per hour, plus tips and bonuses, reflecting the importance of this position within the restaurant.

As a Shift Leader at Five Guys, you are not simply a supervisor but a hands-on leader who works alongside your team to set the tone and pace for every shift. You will lead by example, taking on various roles from cashier and grill operator to dining room support, showing your willingness to engage directly with the work that needs to get done. This role requires someone who thrives in a fast-paced environment, enjoys working closely with people, and wants to develop their career in the restaurant or hospitality industry. You will be responsible for managing shift tasks including breaks, cash handling, and closing reports, while fostering a positive and motivated team culture.

In addition to operational leadership, the Shift Leader is a coach and mentor to crew members, helping train new employees and encouraging peak performance. Maintaining cleanliness, safety, and adherence to brand standards is a key part of ensuring every guest’s experience exceeds expectations. This leadership position provides practical experience and opportunities for growth, with many leaders advancing into Assistant Manager and General Manager roles.

The work environment is active and engaging, requiring you to be on your feet, operate safely around kitchen equipment, and lift or move supplies as needed. Basic math skills and comfort with POS systems are necessary to handle transactions accurately. A team-first attitude, strong communication skills, and the ability to remain calm and make decisions under pressure are essential traits for success. Food safety certification, such as ServSafe, is preferred but not mandatory.

If you are looking for a role where your contributions are valued, your potential is nurtured, and each shift provides meaningful leadership experience, this opportunity at Five Guys is a perfect fit. Joining this team means becoming part of a company that prioritizes quality, supports career growth, and offers a fast-paced, high-energy work environment where you can truly make a difference every day.