
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $1.00
Benefits
Tips
bonus
real growth opportunities
fast-paced team environment
Hands-on leadership experience
Equal employment opportunity
Training and Development
Job Description
Five Guys is a renowned fast-casual restaurant chain specializing in hamburgers, hot dogs, and fries, known for its commitment to high-quality food and exceptional customer service. Founded in 1986, the company has grown exponentially and operates numerous locations worldwide. Five Guys prides itself on a culture that values teamwork, consistency, and a hands-on approach to leadership, ensuring every guest experience is memorable. The brand is dedicated to providing growth opportunities for employees who demonstrate leadership potential and a passion for service.
The position of Shift Leader at Five Guys is an exciting opportunity for individuals who thrive in fast-paced environments and enjoy working closely with diverse teams. Shift Leaders at Five Guys are more than supervisors; they are hands-on leaders who actively participate in daily operations alongside their team members. This role involves setting the tone for each shift, ensuring smooth operations, and upholding the company's high standards of service and quality. The pay for this position starts at $16.00 per hour, supplemented with tips and bonuses, reflecting the company's recognition of leadership and hard work.
As a Shift Leader, you will be responsible for leading the shift in the absence of management, managing various operational tasks, and coaching team members to perform at their best. Your role includes stepping into various positions such as cashier, grill, prep, fries, and dining room to assist wherever needed. Customer service excellence is paramount, with an emphasis on fast, accurate delivery and creating a welcoming atmosphere for guests. Additionally, this role includes responsibilities for maintaining cleanliness and safety standards, managing cash handling and break schedules, and supporting training initiatives to foster a positive workplace culture.
This leadership role is ideal for motivated individuals who possess strong communication skills, a team-first mentality, and the ability to remain calm and make quick decisions under pressure. The position offers real career advancement opportunities, as many Shift Leaders transition into Assistant or General Manager roles. The work environment is active and engaging, requiring standing on your feet throughout shifts, working near hot equipment in a busy kitchen, and handling supplies as needed.
Overall, joining Five Guys as a Shift Leader means becoming part of a respected brand that values quality, teamwork, and employee development. The company promotes equal employment opportunities and encourages diversity across all its locations. If you are ready to lead, make a significant difference, and grow your career in the restaurant industry, this role offers a dynamic, rewarding workplace where your contributions are valued and your leadership skills can flourish.
The position of Shift Leader at Five Guys is an exciting opportunity for individuals who thrive in fast-paced environments and enjoy working closely with diverse teams. Shift Leaders at Five Guys are more than supervisors; they are hands-on leaders who actively participate in daily operations alongside their team members. This role involves setting the tone for each shift, ensuring smooth operations, and upholding the company's high standards of service and quality. The pay for this position starts at $16.00 per hour, supplemented with tips and bonuses, reflecting the company's recognition of leadership and hard work.
As a Shift Leader, you will be responsible for leading the shift in the absence of management, managing various operational tasks, and coaching team members to perform at their best. Your role includes stepping into various positions such as cashier, grill, prep, fries, and dining room to assist wherever needed. Customer service excellence is paramount, with an emphasis on fast, accurate delivery and creating a welcoming atmosphere for guests. Additionally, this role includes responsibilities for maintaining cleanliness and safety standards, managing cash handling and break schedules, and supporting training initiatives to foster a positive workplace culture.
This leadership role is ideal for motivated individuals who possess strong communication skills, a team-first mentality, and the ability to remain calm and make quick decisions under pressure. The position offers real career advancement opportunities, as many Shift Leaders transition into Assistant or General Manager roles. The work environment is active and engaging, requiring standing on your feet throughout shifts, working near hot equipment in a busy kitchen, and handling supplies as needed.
Overall, joining Five Guys as a Shift Leader means becoming part of a respected brand that values quality, teamwork, and employee development. The company promotes equal employment opportunities and encourages diversity across all its locations. If you are ready to lead, make a significant difference, and grow your career in the restaurant industry, this role offers a dynamic, rewarding workplace where your contributions are valued and your leadership skills can flourish.
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in restaurant, retail, or hospitality with leadership experience preferred
- Ability to communicate clearly and effectively
- Ability to work in a fast-paced, active environment
- Basic math skills and ability to operate POS systems
- Ability to stand for long periods and work around hot equipment
- Food safety certification preferred
Job Qualifications
- 1-2 years of restaurant, retail, or hospitality experience with leadership preferred
- A team-first mindset with strong communication skills
- Ability to lead by doing not just directing
- Ability to stay calm and make decisions in a fast-paced environment
- Basic math skills and comfort using POS systems
- Food safety certification such as ServSafe preferred
Job Duties
- Lead the shift and step in to run operations when management isn’t on site
- Jump into every position-cashier, grill, prep, fries, dining room-no task is too small
- Deliver fast, accurate service and create a great guest experience every time
- Coach, support, and motivate crew members to perform at their best
- Help train new team members and build a strong, positive culture
- Keep the restaurant clean, safe, and up to brand standards
- Manage shift tasks like breaks, cash handling, and closing reports
Job Criteria
Experience
No experience required
Job Location
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