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Shift Lead - 4023

Job Overview

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Compensation

Hourly
Exact $17.00
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Benefits

real growth opportunities
fast-paced environment
Hands-on leadership experience
Inclusive culture
competitive pay
Tips
bonus

Job Description

Five Guys Operations LLC is a well-established and highly regarded fast-casual restaurant chain known for its quality food, exceptional service, and a strong commitment to teamwork and consistency. As a leading brand in the restaurant industry, Five Guys has earned a loyal customer base by delivering a superior guest experience, setting high standards for cleanliness, food safety, and employee engagement. The company prides itself on fostering a positive work environment where growth opportunities are abundant, from entry-level positions to leadership roles such as Assistant and General Manager. This dedication to employee development and inclusive culture makes Five Guys a desirable employer for individuals seeking both career advancement and a meaningful workplace experience.

The role of a Shift Leader at Five Guys is a dynamic and rewarding position that goes beyond typical supervisory duties. Shift Leaders are hands-on leaders who set the tone for every shift by working directly alongside their teams in all areas of the restaurant, including cashier, grill, prep, fries, and dining room duties. They play a crucial role in ensuring that the restaurant operates smoothly whenever management is not on-site, contributing to a fast-paced, high-energy environment where guest service is paramount.

As a Shift Leader, you will be responsible for delivering fast and accurate service while creating a memorable guest experience at every opportunity. Your leadership involves coaching, motivating, and supporting your crew members to perform at their best, helping to train new team members, and building a strong and positive team culture. Additionally, maintaining the restaurant’s cleanliness, safety, and adherence to brand standards is a key part of your responsibilities. The role demands managing shift-specific tasks such as handling cash, coordinating breaks, and completing closing reports.

The position starts at $17.00 per hour plus tips and bonuses, providing a competitive compensation package that rewards your leadership and hard work. Individuals who thrive in energetic, team-oriented settings and have a natural ability to lead by example will find this role to be an excellent stepping stone in their career paths. Five Guys also promotes equal employment opportunity and values diversity among its workforce, making it an inclusive place for all candidates.

Working as a Shift Leader at Five Guys means being active and engaged throughout your shift, often standing on your feet and working around hot kitchen equipment in a busy environment. Physical tasks such as lifting and moving supplies are common, adding to the hands-on nature of the role. Food safety certification, such as ServSafe, is preferred, further emphasizing the company's commitment to quality and safety standards.

This role offers more than just a job; it is a chance to be part of a respected global brand that values quality, teamwork, and consistency. If you are looking to develop your leadership skills in the restaurant industry and make a difference every shift, Five Guys encourages you to apply and join their vibrant team where your contributions make an impact, and growth opportunities abound.

Job Requirements

  • Food safety certification (such as ServSafe) preferred
  • 1-2 years of restaurant, retail, or hospitality experience
  • strong communication skills
  • ability to work in a fast-paced environment
  • basic math skills
  • ability to use POS systems
  • physical ability to stand for long periods and lift/move supplies

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • a team-first mindset with strong communication skills
  • someone who leads by doing-not just directing
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • jump into every position-cashier, grill, prep, fries, dining room-no task is too small
  • deliver fast, accurate service and create a great guest experience every time
  • coach, support, and motivate crew members to perform at their best
  • help train new team members and build a strong, positive culture
  • keep the restaurant clean, safe, and up to brand standards
  • manage shift tasks like breaks, cash handling, and closing reports

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