Shift Lead - 4020

Five Guys is a fast-casual restaurant chain renowned for its commitment to quality, fresh ingredients, and exceptional customer service. Established with a philosophy that emphasizes consistency and teamwork, Five Guys has grown to become a favorite dining destination for burger lovers across the country. The brand is known not only for its delicious handmade burgers and fresh-cut fries but also for fostering a positive and dynamic workplace culture where employees are valued and encouraged to grow.

As a Shift Leader at Five Guys, you will play a critical role in ensuring that every shift operates smoothly and efficiently. This position is more than just a supervisory role – it is about leading by example, actively participating in all aspects of restaurant operations, and setting the tone for the entire team. The pay for this position starts at $17.00 to $19.00 per hour, with additional income potential through tips and bonuses.

In this role, you will lead shifts in the absence of management, stepping in to handle operations and manage the team to achieve fast, accurate service. You will work hands-on alongside your crew, from cashier duties to food preparation, ensuring that no task is too small to handle. Your leadership will be essential in coaching and motivating team members, helping to train new employees, and maintaining a clean, safe, and welcoming environment that adheres to Five Guys' brand standards.

You will be responsible for managing daily shift tasks such as breaks, cash handling, and closing reports, all while maintaining a positive atmosphere for both staff and guests. This position is ideal for individuals who thrive in a fast-paced, high-energy environment, enjoy working directly with people, and seek to build a career in the restaurant industry with opportunities to advance into Assistant and General Manager roles.

Five Guys values hands-on leadership and a team-first mindset, meaning that as a Shift Leader, you will not just direct from afar but lead alongside your team to create exceptional guest experiences. The work environment is active and engaging, requiring you to be on your feet throughout your shift, handle hot equipment safely, and manage supplies efficiently. Preferred candidates have food safety certification, such as ServSafe, and demonstrate strong communication skills, patience, and the ability to remain calm under pressure.

Joining Five Guys means becoming part of a brand that prioritizes quality, teamwork, and consistency. The company is committed to equal employment opportunity and strives to increase diversity in its workforce, providing a welcoming environment for veterans, individuals with disabilities, people of color, and women. As a Shift Leader, you will be supported in your professional growth with real opportunities for career advancement, all within a company culture that recognizes hard work and encourages development.