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Five Guys logo

Shift Lead - 1931

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $16.00
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Benefits

Dental Insurance
Health Insurance
Vision Insurance

Job Description

Five Guys is a leading fast-casual restaurant chain recognized for its commitment to quality, service, and customer satisfaction. Established with a simple philosophy focused on serving great burgers and fries in a clean and welcoming environment, Five Guys has developed a reputation for excellence in the dining industry. The company prides itself on using fresh ingredients and maintaining high standards of food safety and quality. As a brand, Five Guys promotes a unique culture where teamwork, ownership, and having fun are essential components of the work environment. This combination has made it a preferred employer and a favorite dining destination... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant or food service
  • Ability to work flexible hours including nights and weekends
  • Must be authorized to work in the United States
  • Ability to stand for extended periods
  • Excellent communication skills
  • Reliable and punctual

Job Qualifications

  • Previous experience in a leadership role within the food service industry preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, high-energy environment
  • Knowledge of food safety standards and procedures
  • Demonstrated ability to lead and motivate a team
  • Positive attitude with a focus on customer satisfaction
  • Basic math skills and cash handling experience

Job Duties

  • Provide leadership and expertise to restaurant teams to deliver exceptional customer service
  • Set the example and mentor crew members on maintaining high standards
  • Oversee daily operations during shifts ensuring cleanliness and food quality
  • Implement food safety protocols and maintain restaurant hygiene
  • Participate in the Secret Shopper bonus program by upholding company standards
  • Train new employees and support continuous team development
  • Manage and resolve customer service issues effectively

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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